March 2006 AUTHORIZED ITRC issues thread

[Andrew Merritt_2]

Triplicate posting in different forums (the first one has had a response):
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1010771

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1010761
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1010769

Andrew

[Geoff Wild]

The timezone patches in my above post are now available.

Here's the 11.23 one:

http://www1.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PHCO_34375&context=hpux:800:11:23

11.11:

http://www1.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PHCO_34342&context=hpux:800:11:11

11.00

http://www1.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PHCO_34266&context=hpux:800:11:00


Rgds...Geoff

[Andrew Merritt_2]

The link opened by the second of the three URLs in my message above somehow has a < BR > in the middle of it. When I view the source of the page, it is not present, but you can see it when you hover the mouse over the link, and when you click on it the page is not found.

This was seen with both Firefox and IE.

Andrew

[Andrew Merritt_2]

The same problem afflicts the middle URL that Geoff posted, also.

Andrew

[Gary Cantwell]

strange one! I've clicked on Geoffs second link and it worked fine.. using Firefox 1.0.6

http://www4.itrc.hp.com/service/patch/patchDetail.do?BC%3CBR%3E=patch.breadcrumb.main%7Cpatch.breadcrumb.search%7C&patchid=PHCO_34342&context%3CBR%3E=hpux%3A800%3A11%3A11&admit=-938907319+1142522341913+28353475

[Pete Randall]

Neither one works for me with Netscape, either.

Geoff's comes out like this:
http://www1.itrc.hp.com/service/p%3CBR%3Eatch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcru%3CBR%3Emb.search|&patchid=PHCO_34342&context=hpux:800:11:11

If I manually edit it to look like this:
http://www1.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcru%3CBR%3Emb.search|&patchid=PHCO_34342&context=hpux:800:11:11

it works fine.


Pete

[Victor BERRIDGE]

Greetings,
I just got a "system unavailable" although I just checked and it did update (transmit the post...)
http://forums1.itrc.hp.com/service/forums/postanswer.do?threadid=1011082&forumId=1&closedFlag=0
http://forums1.itrc.hp.com/service/forums/postanswertrxn.do


All the best
Victor

[Gary Cantwell]

Andrew - duplicate threads removed, thanks

[Geoff Wild]

Well - I guess the best thing to do is just go to the main "patch / firmware database" page:

http://www1.itrc.hp.com/service/patch/mainPage.do

And just search for those patches :)

Rgds...Geoff

[Florian Heigl (new acc)]

I had and have various issues with ITRC today, mostly replies I post will issue a error message but end up posted.

I'm using forums1.itrc.hp.com...
(europe, that is?) and the errors occur i.e. at 14:00 CET :)

[Steven E. Protter]

Clearly a Linux thread:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1012169

SEP

[Geoff Wild]

ITRC Forums are slower then syrup dripping from a Canadian Maple Tree :)

A lot of:

The system is currently unavailable. Please try again later.

wpa-pl-wpaframework-10000

Rgds...Geoff

[Mark Greene_1]

HP moderator, please remove my duplicate post in this thread:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1012523

Submissions have been erractic today. Sometimes they go through on the first try, sometimes not. This reply got the "system unavailable" message on the first try, but apparently it went through.

Thanks.

mark

[Pete Randall]

They apparently have strange maple trees up in Canada, Geoff. Here in Vermont they drip sap which is boiled to produce syrup!!

;^)


Pete

[Gary Cantwell]

Hi Mark,

duplicate removed... the lab are coding a fix for the system unavailable errors

Cheers,

Gary

[Andrew Rutter]

hi all,

seems to be very slow going tonight and some system unavailable's, refreshing has always worked though.

using forums1.itrc.hp.com

latest unavailable at 18.50 GMT from UK

Thanks for letting us know that Hp are looking into this Gary, good to know there is people at Hp working on this and other issues

all the best

Andy

[Kent Ostby]

Documents that should be available via search by keyword or search by doc ID are not found on US database.

See this document as an example:

UMCSGKBRC00012843

[Steven E. Protter]

Gary,

Glad to hear the lab is working on a fix. Thanks for the communications.

Thanks to all for keeping this thread on topic.

A special thanks to Dan G and the moderators for continuing to keep these forums the best on the net.

Now its time to do some foruming.

SEP

[MarkSyder]

Lots of "System unavailable" messages today - I first saw them at 15.30 GMT, but I've not been on the forums much this week (too busy changing ip addresses) so it may be worse than I'm making it out to be.

Mark

[Dave La Mar]

System not Available message today when using Netscape.
Having to us, uuugh, MS Explorer.

Please resolve.

Looks like ITRC is blocking Netscape users.


-dl

[Steven E. Protter]

Shalom all,

The system unavailable problem is being worked on by HP engineers. Take a look back a few posts.

Its been known for a while that different browsers react differently to this problem and that IE seems to work when all others fail.

I'm thinking when the underlying problem is fixed, hopefully soon, then issues concerning browser support will fade away.

Yeah, I'm a hopeless optimist.

Thanks for reporting the date and time of incidents. Include your time zone so hard working HP engineers know where to look in the log for more data.

SEP

[Kent Ostby]

Looks like my "missing docs" issue was an expired contracts issue.

no points on this entry please.

[Gary Cantwell]

Folks,

Thanks for your continued assistance!

Todays performance issues have pointed towards some excessive unwanted web bot/spider/crawler activity, we've taken steps to block them. The lab are keeping a close eye on traffic, no doubt they will be back!!

Cheers,

Gary

[Pete Randall]

Gary,

Thank you VERY much for the feedback. It really helps to know that we're not just being ignored!!


Pete

[Steven E. Protter]

Great news Gary,

As you work on this issue, its important to make sure google and other search engines are able to index itrc forums on a normal basis. My substitute for finding particular threads to the HP(broken) internal search engine is google with the site:forums.itrc.hp.com directive.

SEP