Please Post Forums Issues - August 2005

[Steven E. Protter]

Leaky link? Whats that, the Internet cafe in Diagon alley.

Seems that Merijin's stats do provide a nice comparision of point assignment. Having it in the profile would take little work, but it would force HP to fix the problem with people like Pete and I who are over 100%.

It would appear database corruption is the cause of lost content. When I lost content in the JUF's support call database I was told the issue was unrecoverable. Perhaps the same thing here.

Great to be back, if only half time.

SEP

[Patrick Wallek]

Kent,

There already is a list of favorites that you can add things to. Att the top of the thread there is a file-folder with a red '+' sign in it. Click that icon. That will add it to your list of favorites.

You then get to this list by going to your Forums user profile by clicking on your name.

[MarkSyder]

I'd like to express support for Kent's third suggestion.

Mark Syder (like the drink but spelt different)

[Andrew Merritt_2]

Me too; perhaps even a couple of levels of icon, to encourage people to tackle any backlog, and not to stop as soon as they get the icon.

Andrew

[Pete Randall]

It's been a long time since I mounted my soapbox to speak out on points assignment - I almost couldn't find it. ;^)

Kent's icon suggestion is a great idea, *BUT* it's not going to help much. It might encourage a few people, but there are far too many who either don't care how boorish they appear or who are what I call "hit and runers" - they ask their question, get their answer and close their browser without another thought. You're not going to change the behaviour of either of these categories, you just have to live with the knowledge that you're a better person than they are.


Pete

[MarkSyder]

True, Pete.

Perhaps as a small step we could not start congratulations threads for people who receive points but don't give them! Or if someone does start such a thread, don't contribute to it!

It amazes me that someone started such a thread yesterday. Almost every entry reads "Congratulations - now award some points!" I've taken my own advice and not contributed.

Another point regarding this icon: once a user has achieved a certain number of points, there's no going back - they only have their hat taken away if it's being replaced with the next hat. What if someone achieves this icon with a score of 80%? Next time they ask a question, the icon has to be taken away until they award points. I suspect this will be too complicated to be worth implementing, which is a shame - as I said, I like the idea.

Mark

[Pete Randall]

Duplicates:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=945471

-and-

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=945472


Pete

[Pete Randall]

Wow! That was fast - no sooner had I posted the dupes and gotten back to the home page and they were gone!


Pete

[Cheryl Griffin]

Volkmar - Dan has been working diligently with the labs to get notifications working for everyone. It was a crazy problem - works for some, not for others.


Stuart - the freaky link issue is under investigation.


Kent - improvements to the search engine are on the enhancement list. Personally speaking, I like using google with site:itrc.hp.com included in the buzzwords, as a temporary workaround.

Points have always been a issue, we can only politely encourage others to assign points. We're not really here for the points, anyway, are we?


Pete - we've got moderators around the world watching things.

Thank you to everyone who is helping keep things running smooth.

[Patrick Wallek]

I saw a couple of different threads today in which someone, I assume from HP, asked about enhancements to various commands. Since this person is not a moderator, there was no HP logo beside their name.

The beginning of the thread says "HP is seeking your opinion....". Now from that I assume this person is from HP. But then, anyone could say that.

I would like to see some sort HP logo or something signifying that these persons are actually HP employees. Perhaps some variant of the HP icon that is slightly different from the moderators icon (if that is allowed - internal politics and all that)?

It would just be nice to know that it is some division within HP that is making these requests.

Patrick

[mirco_1]

hi,

when i have some time to write into the form for give a little help with my little experiense and try to reload the page to see new form i recive new form that i don t have no see and that have alredy response.

bye.
Good work at all

Sorry for my english, i think that if i continue to read and write in the form my english to be too good.
Sorry everyone.

DM.

[Andrew Merritt_2]

Back to the notifications, I got the email about new threads yesterday, but again haven't received one today. :-(

Andrew

[Devender Khatana]

Duplicates

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=945564

&

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=945565
Remove one without answers.

Regards,
Devender

[Gary Cantwell]

Thanks Devender,

Duplicate removed,

Gary

[Jasper Verweij]

I have seen some topics, where you are able to add answers to a closed thread!

See the following:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=842177

Jasper

[melvyn burnard]

Jasper
This is a new feature that allows people to respond to closed threads but not allow points to be assigned

[V. Nyga]

:-((
Andrew is right - no notification today ...

Comon Dan - we know you can do it better ;-))

Volkmar

[Cheryl Griffin]

Patrick -
The hp logo is reserved for ITRC Management and some special contributors (like you might have seen the SAM Team).

We see these enhancement/feedback posts that pop up from time to time. If they are not valid, we remove them.

If ever you have a question whether a post is valid, post the link to this thread and we'll check them out.

I'll pass your suggestion on to Dan. This type of change would be major because currently we're programmed for either - you have the logo or you don't.

[Florian Heigl (new acc)]

Even if the poster took the time to register, and maybe considered it informative, I'd say this is no better than spam, I can't really find a relation to either business recovery or ITRC:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=945738

[melvyn burnard]

Florian
Agreed, and removed

[Stuart Browne]

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=945673

This thread needs an email address removed.

SEP, the leaky-links occur when some URL's are posted inline (i.e. http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=945673 ) and then the text continues. It doesn't happen all the time, but it has as recent as yesterday.

[Jan van den Ende]

Cheryl, Dan,

Looking for a new home:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=945625

Proost.

Have one on me.

jpe

[Steven E. Protter]

HP-UX thread lost in Linux land.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=945947

SEP

[Andrew Merritt_2]

> Perhaps as a small step we could not start
> congratulations threads for people who
> receive points but don't give them! Or if
> someone does start such a thread, don't
> contribute to it!

As a matter of interest, what is the protocol regarding these threads? Who starts them? Is there someone watching all the stats for new hats?

Andrew

[Andrew Merritt_2]

Another item, which I think was touched on above but I haven't seen an acknowledgement of (apologies if I've missed it) is I've noticed posts seem to have random line breaks inserted, even in the middle of words.

This is a fairly recent phenomenon, I think.

Most recently I saw this in my response to http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=946080
where partial HTML tags appeared, and the word 'covers' got split, and other responses in the same thread are also affected.

Andrew