Please Report Forums Issues - June 2002!

[Kimberly Ann]

Hi Martin,

Yes, the fix is being worked on now...its really the release schedule that we are awaiting. I hope to see this available in the next 6-8 weeks or so -- but don't quote me! And your idea is essentially what will be done.

Thanks,
Dan

[James R. Ferguson]

Hi (yet again):

With regard to the backslash. I just noticed another post in which it was preseved. The difference is that there were trailing characters. Thus:

...exec rm {} \;

If the backslash and the semicolon appear above, things are not as bad as I thought!

Now, typed as 3-separate lines (the first two with trailing backslashes:

line-1 line-2 line-3

...which end up looking like this:

line-1 line-2 line-3

...which is not so desirable.

Regards!

...JRF [the pest for today]...

[Martin Johnson]

AHH! Great minds think alike!

:-)
Marty

[James R. Ferguson]

Hello (yet again) Dan:

This is your day ;-) Here's a new anomoly I've seen a couple of times the last few days. This has happened at work and at home, running IE 5.0. In fact, I just duplicated (most) of the symptoms in two successive attempts.

Consider:

1. Connect to the ITRC, but don't login. Connect

2. Click an HP-UX familyhome post (2-different ones, the last being *this* thread).

3. Click REPLY to add to the thread, and I am returned the login screen (as expected).

4. I enter my uid and password, but now, in one of two cases, I see a mis-painted login screen with:

Connection: Close Keep-Alive: timeout=15, max=100 Connection: Keep-Alive Transfer-Encoding: chunked Content-Type: text/html; charset=UTF-8 600 1000

In the first case, I click refresh and I am in this *unrelated* thread:

http://forums.itrc.hp.com/cm/QuestionAnswer/0,,0x696e7d4cf554d611abdb0090277a778c,00.html

In the second case (logging into *this thread*) I am returned the same post (URL) as noted in the first case.

In both cases, I am logged-in OK, although the presented thread has absolutely no relationship to anything I can sense. In fact, its last update was April 24th.

Interesting loss of state?

Regards!

...JRF...

[Kimberly Ann]

Hi Jim,

I feel like this is my day! :)

Thanks for the rundown. The experience you describe with login has been reported to the ITRC login team. A fix-it case has been created, but not sure how long it will take to get implemented. The first case you describe I encountered today (for first time), so good to know someone else saw it.

Assuming you are at a forums page of interest, but not logged in, the workaround for this is:
1. go to login page and login successfully
2. get redirected to a forums page of no interest
3. hit the *back* button twice
4. "refresh" your browser

You should be logged in and at the page you want. Sorry this is going on -- again, I've got the ITRC login team on these.

Thanks,
Dan

[Wodisch]

Hi Dan,

thanks for all the new features!
The problem is - you make me long for even more :-)
So, to restart the old tradition of "YAER" (Yet Another Enhancement Request):
- Can we have an option for the "search" to include a *minimum point-level*, to find only threads where "at least one reply has at least so-and-so-many points"? Or maybe even "at least so-and-so-many replies of at least so-and-so-many points"?
- can we have a way of showing our "confirmation" or "disagreement" for individual replies? Like "worked for me" or "is dangerous" or "did not work for me"? Maybe just a number ("+5 -2" would be 5 times support for the reply and 2 times disagreement) and a link to show the list of the supporters/warners...
- can we have a "temporary" category, where postings/replies only live for a day (or so), so that we can *test* a posting or an reply for its presentation *before* spoiling the real thread (JRF's problem)?

Thanks a lot,
Wodisch (who is finally "connected" again)

[RikTytgat]

Dan,

When logging in to the european site, I regularly (mostly) end up on a "Page not found".

The login succeeds all the time, so it isn't really a problem.

Bye,
Rik

[Kimberly Ann]

Wodisch, thanks for the ideas once again. I've got them logged and we'll see how they do in the prioritization process!

Rik, I'll forward your experience report to the login team in Europe. As a workaround, when you are at a forums page and then go to login, once you login successfully, hit the "back" button twice and then refresh the page. You should find yourself at the page you were reading AND logged in.

Thanks,
Dan

[Ron Kinner]

Just a minor bug. Over in the Linux forum when you select Networking there are no Top Users shown.

Ron

[Kimberly Ann]

Ron, thanks...I've updated the page!

Take care,
Dan

[Jeff Schussele]

To the top.
Push the April down...

Jeff

[Fred Martin_1]

I've noticed several times now a problem, when I'm not logged in, but viewing a message and wish to reply.

I'll click on reply, then login at the prompt. But then after login, I'm transported to a different message altogether rather than a reply window for the current message as you'd expect.

Fred

[Pete Randall]

Sorry, I inadvertently posted this in the April one (where did that come from?):

Completely empty post:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xbe148f960573d611abdb0090277a778c,00.html



??


And Frank responded:
Pete,

As far as I know, that is what happens when we (Dan and us "HP employee" types) delete a post. How did you find/see it? I didn't see it on the (hp-ux -> system administration) index pages (of
May 30).


To which I want to respond:
I was searching for something (sorry, I forget what) and it turned up in the results, with a title that sounded interesting, yet when I clicked on it, it was empty - not even a title.

Pete

[Kimberly Ann]

Thanks Jeff.....

Fred: yes, this is an issue that has been reported to the ITRC login team. Not sure when a fix will appear. Essentially, the workaround for this after logging in is to click your "back" button twice and then refresh the page. You should see yourself logged in and at the page you were reading prior to your login attempt.

Pete: yes, Frank is correct. On very rare occasions, some messages need to be deleted due to a variety of circumstances; inappropriate content, solicitations for sale of products or services, duplicate posts, etc. Although the message threads are not visible on the category pages, they are accessible if they are found in a "search". We'll clean this up in the future, but it is low priority due to the few that are out there.

Thanks everyone for your feedback,
Dan

[Steven Sim Kok Leong]

Hi Dan,

Is there any way we can have spaces and tabs displayed as they are in our postings and responses?

Testing:

This is a spacing

test.

Thanks. Regards.

Steven Sim Kok Leong

[Kimberly Ann]

Hi Steven,

I've reported this to the developers already. It will be a matter of prioritizing, but hopefully will come out in an upcoming release.

Thanks for the input,
Dan

[Patrick Wallek]

Hi Dan,

If it helps any, I'll add my vote to Steven's request for TABs and SPACEs to appear as we put them in the posts.

That would make it a whole lot easier, and more readable, if someone happens to post a shell script.

As it is, with everything being left justified, it makes scripts and programs very hard to read.

[Pete Randall]

Just a thought on tabs and spacing. Many times it's downright handy to have them eliminated - like when you're cutting and pasting an answer and it's spread all over the reply box. At first I thought I needed to clean that up - then I found I could just submit it and it gets cleaned up automatically. It's a tough call but I think it would probably be handier to have tabbing/spacing ability.

For What It's Worth,
Pete

[Dave La Mar]

Dan -
Is it really necessary to log responses to our own posts in the profile area of responses not rated or rated 1-7?

I am beginning to find it a bit unwielding in researhing answers in posts by others.

Regards,

dl

[Patrick Wallek]

Dave,

I'm not entirely sure what you're seeing. I responded to one of my own posts today (my Forums Etiquette post) and it did not show up in my list of recent responses.

That's just me though......

[H.Merijn Brand (procura]

Dan, as you can see in the success posts, my attachments are still truncated. .txt and .html with IE, Mozilla and Opera

[Kimberly Ann]

Patrick and Pete, thanks for the added comments regarding tabs/spaces.

Dave: The list that appears on your profile page includes up to 10 replies a user made to a thread started by another user. However, (and this may be what you are referring to), if you click "more...", you will find every response a user has posted. This is a feature that had been requested numerous times. Members wanted to find both the questions they had posted and their replies. I suppose we could break them out to "replies made to other users" and "replies made to own posts". Although this will likely be a low priority item, I will definitely get it reported and tracked.

Thanks for your feedback,
Dan

[Jeff Schussele]

Dan,

Today at approx 13:30 CST was getting
200 Could not login errors.
Next time I tried - 14:15 was able to get in.

Jeff

[Dave La Mar]

Sorry Dan.
Patrick was correct. The number matched the user response.
No Points please and, if possible, remove points applied to the first post.

Embarrassed.

[Kimberly Ann]

Dave: if you check Patrick's profile under responses and click "more" (or just go here: http://forums.itrc.hp.com/cm/TopSolutions/1,,CA18242!1!answers,00.html) you'll see his response to his own thread is listed. So, you've uncovered a little tidbit of information that is useful to us all -- you can keep the points! :+)

procura: thanks...we have that on the books, and are trying to get Mozilla/Opera on the list of preferred and tested browsers.

Jeff: hadn't heard of any network or server issues...let me know if this happens again, thanks.

Regards,
Dan