Please Report Forums Issues - May 2003

[Kimberly Ann]

Hi All,

Please report any issues you encounter while using the forums during the month of May. As usual, this thread is ongoing and designed to capture your helpful feedback!

If reporting errors, please include URLs from your browser associated with error messages, and please include the date and time the errors occur.

You can also post your forums **successes** for May at:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x88075ec05a7ad711abdc0090277a778c,00.html

Thanks go to all of you who have submitted your past and current feedback!

Best regards,
Dan
ITRC Forums Manager

[Kimberly Ann]

Hi All,

I'll be the first to post. We are still working on resolving the performance problem you may be experiencing. I apologize for this, and will try to keep you updated. Please note that when submitting messages, the first click on the 'submit' button initiates the submittal. The acknowledement page is slow to respond, but it eventually will. I appreciate your patience.

Take care,
Dan

[Steven E. Protter]

Take it from the duplicate posting poster child(me) Dan's telling the truth.

It really does submit, every time you click.

SEP

[Michael Tully]

Hi Dan,

Just so you don't forget, the successes link from here: http://forums.itrc.hp.com/cm/
still points to the April posting.

Cheers
Michael

[V. V. Ravi Kumar_1]

Dan,

You are right!
I experienced the same problem long back, and i observed that is submitting, so iam waiting until it's done.

It's good that u only first posted the issue, before somebody could.

Regards

[Pete Randall]

ping!

[Ramkumar Devanathan]

Dan,

Am Unable to assign points - they just don't stick - using IE6 on w2k. had to do it atleast twice and then, they finally stuck.

- ramd.

[Steven E. Protter]

I have had similar problems with XP at home.

Works fine at work with IE 5.

In point assignment, double clicking doesn't hurt anything, keep trying especially when they are to me.

:-)

SEP

[Mark Greene_1]

Dan,

I had double-posting-itis yesterday with my tcpdump question. The first one my browser actually crashed (IE6), the second two were double-click on the "done" button. And yes, I know not to do that again, even if the page never changes. I posted my first reply in that thread last night. This morning I had a 404 error on the browser, but the reply did indeed post.

mark

[H.Merijn Brand (procura]

SEP, Dan, I just tried (for the hack of it) to repeatedly hit submit when assigning points, but it is only accepting it once, so in that area nothing is broke (at least not when using Opera 7.10)

Of course I cannot tell you which of my ten hits actually assigned the points :}

Enjoy, have FUN! H.Merijn

[Kimberly Ann]

Thanks everyone....the strange thing is, I've never had an issue with assigning points and I do it quite a bit every month. I use IE 5.50.4807.2300CO -- don't hold it against me. Anyhow, we're still trying to work out the performance issue...although things seem to be pretty good right now, they usually are on Friday.

-Dan

[Pete Randall]

Dan,

Somebody hit the stop button again! It took 422 seconds to open this thread. Started (or should I say stopped) around 12:15PM EDT.


Pete

[Bill Douglass]

Can anyone elaborate on the root of the performance problems? Is the bottleneck the excessive dynamic content vs. number of users?


Also, how is the forum implemented (type of HP servers, s/w used, etc.)


Just curious.

[Pete Randall]

Bill,

I've never heard anyone really admit it, but it's been widely rumored that the finest Unix forum in the world runs on MicroSlop. Sad!


Pete

[Umapathy S]

Pete,
Is it true that our forum is *not* running on hpux or any other unix :( and that too M$?

Dan, can you answer this please?

-Umapathy

[Kimberly Ann]

Umapathy, Pete is right...and its been known for quite some time by the long standing members in this community. NT and SQL. But we are working to change that...I can't give you a date right now, but we will make a move.

Bill...we are trying to determine where the bottleneck is. We had a similar problem 18 months ago -- turned out to be spyders crawling the site. Took care of that, but that is not the case today. Database looks ok. Usage is not beyond capacity, although its high. We're looking hard into the front end now.

Thanks,
Dan

[James R. Ferguson]

Hi Dan:

The current page count is off. See the commentary here:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x8d0a5ec05a7ad711abdc0090277a778c,00.html

Regards!

...JRF...

[Pete Randall]

Jim,

I believe it always has been. At least it was last August and still is today. Don't know why.


Pete

[James R. Ferguson]

Hi Pete:

Interesting (regarding the page count). I wasn't aware that it was erroneous until today. I knew, though, as soon as I poked the 1403rd one, since my first post in the ITRC was July 6, 2000. I guess that makes me a "veteran" here ;-)

Regards!

...JRF...

[John Payne_2]

Dan,

I've finally noticed tonight that the posting issue has disappeared. Replies post on the first try, right away. Whatever happened, it looks like it worked. (Although I see a bunch of double replies by Clay.)

{As a side note, Pete, I can't believe that you actually timed the 422 seconds... You need another hobby or something.}

Hope it helps

John

[Pete Randall]

John,

No, I didn't time it. Netscape 7.x does it for me. When the page finishes loadking, it says, down at the bottom, "Document: Done (2.94 secs)". It's kind of nice when you're trying to document performance problems for Dan, though I'm sure he's tired of hearing about it.

Pete

[Pete Randall]

Dan,

Here's an interesting one: I can't get this thread to open at all:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xe5185ec05a7ad711abdc0090277a778c,00.html

I get the following message, no matter how many times I try to reload:
"Error processing SSI file '/cm/QuestionAnswerContent/1,11870,LoggedIn!0xe5185ec05a7ad711abdc0090277a778c!0!1!0!0!0,00.html'"

I even tried IE (don't tell anyone, though - OK) with the same result.


Pete

[Umapathy S]

hi Dan,
Mine also the same as Pete.

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xe5185ec05a7ad711abdc0090277a778c,00.html

Error processing SSI file '/cm/QuestionAnswerContent/1,11870,LoggedIn!0xe5185ec05a7ad711abdc0090277a778c!0!1!0!0!0,00.html'


cheers
Umapathy

[Balaji N]

thanks for asking Dan. was just waiting for this.

i use Galeon on Linux. Have been facing problems with opening URL's embeded inside posts. Since it uses some javascript, when i click on it (open in new tab, open in new window), still it opens in the same window. only way is to copy the url and open a new tab and paste it. or else, read the URL and then go back to the original post. it is very annoying.

can this javascript stuff be removed pls.


ps: never had problems with assigning points though. goes thru on the first submit.


-balaji

[LucianoCarvalho]

hi Dan,

I tried to access a question and received the following error:

Error processing SSI file '/cm/QuestionAnswerContent/1,11870,LoggedIn!0xe5185ec05a7ad711abdc0090277a778c!0!1!0!0!0,00.html'

Another issue is the duplicate answers. When you click in submit it seems to do nothing but actually it has already recorded the answer.

best regards