Please Report Forums Issues -- October 2003!

[Stefan Farrelly]

Monday morning and keep continually getting errors, either of 2;

service unavailable
The service you are trying to access is currently unavailable. Please try again later.

forums-120001

service unavailable
The service you are trying to access is currently unavailable. Please try again later.

CISS-10000

Keep hitting reload and eventually the pages load but can take many attempts.

[Mark Grant]

I also get these errors but as an interesting side issue, from time to time the list of top posters is empty on the main forum page and occasionally, if you click on a hat icon in the sidebar, instead of a list of owners of said hat, you get a "null" list.

[aparna challagulla]

Hi Dan,

I am getting the same error messages.When i tried to post a reply to this thread i got this page is not available.
i had try four times to get the reply window.
null member list as well when i click on the hats on the left pane.
i got a lot of 'this page is not available 'messages today
aparna

[Huc_1]

I get all sorte's of errors from here (Brussels, Belgium) that is the service down try again later and nul list ! as previous entrys

But if I insist and do a few fast refresh from browser I do get the page I want !

You probably now this, by now but just in case I wanted to inform you and I will stop polling consulting pages for the next couple of hours, to see if service/connectivity get more stable.

and free up ressources.

Just hopping to help.

J-P

[Geoff Wild]

Same here - getting:

service unavailable
The service you are trying to access is currently unavailable. Please try again later.

forums-120001

[Pete Randall]

Dan,

Me, too! Reloading *several* times will generally get you where you intended to go, but the failures are so consistent and the reloads require so many attempts that the Forums are really unuseable.


Pete

[Michael Steele_2]

12001 errors for 30 minutes.

Connect 1 out of 5.

[SM_3]

I agree with Pete R the forums are almost unuseable. Too many "Service Unavailable" messages.

By the way how do you achieve the spacing between the sentences?

[Robert-Jan Goossens]

Hi SM,

Use the space bar to place a space in the sentence.

Regards,

Rbert-Jan.

[Pete Randall]

You can insert a space between sentences by using the space bar on the line you want blank.

By, the way, for me at least the forums have been back to normal for the last 45 minutes or so! Thanks!


Pete

[Huc_1]

Yes Dan, here to now responding.

Thanks,

J-P

[Michael Steele_2]

Was this a day from ITRC Forum hell? What happened? I couldn't connect and kept getting 12001 errors. Once in awhile I'd get the HP-UX forum but I could never put two commands together. So when I did get the HP-UX forum I couldn't open anything. Nor could I resond to my emailed responses.

I don't know when the problem went away but at 12:45 PM ET I tried again after giving up around 10:45 and now I can connect.

This is worse than any missing links in the search engine.

This is like closing down and moving away.

Who left? Someone critical?

[Robert Gamble]

System was unstable earlier in the day, but appears to be stable now. (2:45PM EST)

[Pete Randall]

Dan,

Most everything is stable, but I still have issues submitting responses. Almost invariable, I hit the submit button and get a 404 error. I then use the brower's back button and hit submit again. Usually it succeeds on the first retry.


Pete

[Scot Bean]

No more summary emails with thet day's new postings. That was helpful. Seems broken after the Sept. update.

[Kimberly Ann]

Hi All, thanks for reporting the 'unavailable' error today. The support team saw the messages and investigated. They think it may be related to the daily email that is not completing its run. So, both issues are in a high state of visibility and hopefully will be worked out soon.

Thanks,
Dan

[Steven E. Protter]

I got unavailable all weekend prior to me kicking off for Yom Kippur. Its not just a monday thing.

Something to think about.

SEP

[aparna challagulla]

hi Dan,

i was working late yesterday night and i found that the forum was working fine. it was so difficult to even read a message in the morning.
i guess the support team is working on the errors encountered yesterday.
but i get similar problems even today from the last 2 hours.
i am attaching the file with links and errors.i dont know how many times i will have to try before i am able to post it

aparna

[Pete Randall]

Dan,

Getting lots of "unavailables" again this morning! It took four tries to open this reply window - I can't wait to see how many attempts it takes to submit it. The counter below should be the number of attempts:

2



Pete

[Alexander M. Ermes]

Hi Dan.
It is me again, the pain in the neck.
Have had problems with ITRC ( not only forums ) for at least two days ( Oct 6th and 7th ).
Lots of unavailabe services or or other pages. Even problems to login.
Rgds
Alexander M. Ermes

[Huc_1]

Do I dare say it is now better ... last time I said this it back fired and degraded back to unusable ..

J-P will stop here not wishing to futher test faith.

[SM_3]

This morning was brutal!

[Pete Randall]

Dan,

While things are definitely better in terms of the "unavailable" errors, the ability to respond to questions is still seriously impaired. It took me three tries to open this reply window, and lately it's been taking 5 or 6 tries to actually submit the reply.

Let's count:

3


Pete

[Steven E. Protter]

Ran a search for sam patches to answer a question.

From the main search engine that lets you find threads and such, I clicked 11.11 and patches. I searched for sam.

Got NADA!

When to itrc.hp.com indidviduals hpux

Did the same search.

Got a result.

Search engine broke. Please fix.

SEP

[Patrick Wallek]

Anyone from HP....

The following thread appears to be messed up. Can someone fix it, please?

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=229677