Please Report Forums Issues -- October 2003!

[Steven E. Protter]

This thread:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=229715
Has no business being in HP-UX.

Windows or Linux.

SEP

[Pete Randall]

Dan,

I just wanted to report that the "unavailable" problems of the last couple of days seem to have been resolved. I've had no problems at all so far this morning. Thanks to you and the team!


Pete

[Steven E. Protter]

Just did a clean install of mozilla 1.4 on a system that got wiped clean by Dell Computer and a previously unreported popup ad virus(don't ask).

Went to forums, hit reply on a post, was prompted for my password, next screen said, yeah, two ids conform to that password, which one do you want to use. I picked the one I always use and it won't work. Keeps bouncing me back to that pick an id screen.

Works fine in Microsoft Exploder. I hate Microsoft Exploder because I can't block popups on other sites like the one Mrs. Protter let trash this box.

SEP

[H.Merijn Brand (procura]

1. Still text between the page bottom buttons. At least in Mozilla-1.5-rc1 (rc2 to be installed)
2. Still no posting with Opera 7. Neither with the Win32 builds, nor with the Linux builds.
3. Derived pages still way to slow (4 kbps vs 40 kbps for home pages)
5. Solutions in one's home page still not show the most recent solutions makiung the list rather useless
6. The number of posted messages derived through the formula I posted in private to Dan before is still below the old situation. Don't know what to do about it, and I also don't oversee the consequences for the stats. Currently I think only the avarage points per post will rise.
7. The stats thread is still missing all it's vital info, making me feel somewhat uncomfortable.
8. Quicksearch still jumps to the U.S. (could not login)
9. Dates are still non-iso :[
10. Even in Mozilla I get "could not open URL" regularly when posting. Back, submit again most often helps, but I refuse to use M$IE

I see people answering questions that I would normally have answered immediately, and - in case of perl questions - probably even better. I love to see that my page is being refered to more and more often, and that the traffic proves it to be useful. Remember however that these pages were a spinoff of my enthousiasm of working on this forum. Taking away support for my favourite browser really bugs me. This is nothing personal Dan, you know that, but I have to vent my annoyance.

To summarize. If I were to be confronted with this forum right now, instead of back in 2002, I would not have stayed, but left without regret.

Enjoy, have FUN! H.Merijn

[Ron Kinner]

After I post and it fails which is seems to do almost every time these days, when I back page the answer I so laboriously typed is gone. Is that something you did? (Maybe an On Open clear text or something) Obviously the solution is to remember to copy the text onto the clipboard before posting but I didn't use to have to do that. IE6SP1 + all patches on Win2K SP4 with all patches.

Ron

[Ron Kinner]

Also when you get the sort order for the Bunny list (My Solutions) straightened out on the profile page could you have them sort it by when the Bunny was assigned and not by the first post date. I would like to look at the top of the list and see if there are any new bunnies so that I can check their posts first. (I like to admire my bunnies plus there is sometimes a followup question and I like to give "paying" customers priority service.)

I would also love it if you could divide the My Responses into two categories. The first would be the ones with no points sorted by last posted dates first. The second would be those with points sorted by the day the points were awarded with the most recent at the top. Again, I would like to give my "paying" customers priority and it would help to followup on unsolved problems.

Ron

[Pete Randall]

Dan,

It's been mentioned before, but I've heard no response so I'll ask again:

Some threads seem to have lost something in the translation. Merijn's statistics postings are a prime example. If you open the thread the initial entry itself is absent. I've seen others mention that their comments have been replaced by someone else's. I've just noticed a similar discrepancy in Patrick's etiquette thread. There are references to comments that I had made but my comments are no longer even there (remember the infamous RPW incident?).

Obviously some damage has occured to the Forum contents. Are there plans to fix this damage?


Pete

[Steven E. Protter]

I was looking at JRF's profile to see if he'd re-appeared. Though I resisted the urge to bother him at work and ask if everything is okay, I noticed something funky about his profile.

http://forums1.itrc.hp.com/service/forums/publicProfile.do?userId=CA114842&forumId=1

Click that, click his first response.
Its not JRF.

Its someone elses post from back in 1999.

The database appears to be a bit, shall we euphamize, corrupt.

SEP

[Stuart Browne]

When viewing posts this morning (IE6 under XP Pro), I was getting a number of java-script errors, usually on line 15, character 1.

It wasn't happening on every post, but often enough to make it annoying.

[Stuart Browne]

In this post (http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=230469), and in others, I can see my single-quotes (') correctly, but the single-quotes in the other's post, they come up incorrectly (Ã , followed by a '

[curt larson_1]

don't know if this has been reported previously, but i've noticed this with my profile.

the "my forums points" area is updating (at least the points are going up), but "my solutions" and "my responses" areas haven't changed at all.

[Patrick Wallek]

Curt,

Those areas aren't changing because they are old responses and solutions. The sort for the display on that page is the opposite of what it should be. That issue has been reported.

If you want to see your most recent solutions and responses just click on the "more..." link for each section and those lists will be sorted with the newest entries first.

Dan --- My first 2 attempts to post this have resulted in:

****
Could Not Open URL
The URL you requested does not exist or is not retrievable at this site. You can return to the HP IT Resource Center home page (itrc.hp.com).

(Error HTTP_404)
*****

Hopefully 3rd time is a charm.......

[H.Merijn Brand (procura]

The 4th post in http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=230398 is posted with mozilla-1.5-rc2 from SuSE 8.2 linux

not only did it remove the empty lines (for which I forgot to put a single space), but it removed *all* line endings, making it rather hard to read.

I don't dare to think about what will happen to code snippets :-P

Enjoy, have FUN! H.Merijn [ eagerly awaiting Opera support revival ]

[Jeff Schussele]

Hi Danno,

Here's a weird one..

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=231299

This thread is on the top page - top post actually at the moment & it has 4 or 5 actual replies, but the Replies column is zero.

Is it in mid-move or something?

Puzzled,
Jeff

[Jeff Schussele]

Ok - yep - I now see that it was indeed in the middle of a move.

Rgds,
Jeff

[Steven E. Protter]

The style sheet is very on and off today. Sometimes you get the ugly big ones, sometimes the nice neat ones.

At home IE 6 kept reporting errors, which have been posted numerous times.

Mozilla problem is still present.

Sorry Merijn

Enjoy, have FUN! SEP [ eagerly awaiting Opera support revival ]
Enjoy, have FUN! SEP [ eagerly awaiting Mozilla support revival ]

[Jeff Schussele]

Hi Danno,

Pray tell, how many times per day would your servers like me to login?
I just wish to know what's expected of this lowly forum serf.
It's ironic that my POS browser - IE - can remember my login info, but the servers upon which we ply cannot.

Faithful yet Discontent,
Jeff

[Ron Kinner]

Just got:

Edit Profile error result -business error result - INVALID USER ID

even tho the border of the page came up and said Welcome Ron Kinner. Took 4 resends before it finallly worked.

The bit I complained about last time comes and goes. Sometimes when a post fails you can back page and repost, sometimes the back page is blank and you have to retype everything if you forgot to copy the post before submitting.

Ron

[Tim Sanko]

Forums lost my ~700 points this is the second time in the last couple of years.

Tim

[Michael Steele_2]

Hi Dan:

1 question for you and 2 comments.

Question: You know all the garbage characters in the posts? Is the data being saved in the database the same as the garbage being displayed?

Reason I ask is, when a fix is discovered will there be a database conversion to retranslate all the bad data back to what it's supposed to be? Or will there be garbage forever in these responses?

Comment 1: Please ask the coders to review first normal form and other levels of database normalization. I'm sure they don't need the patronization but this should have been caught in testing.

Comment 2: These loss of server, service and loss of connection errors, (* The 12001 errors, etc., *) ITRC was never this bad. Its close to intolerable.

Not having a good experience.

[Steven E. Protter]

Natives are restless, as am I.

I still counsel patience, I think its getting better.

Tim, are you sure you are using the correct numeric itrc id? I have never heard a case of point loss in my two years of membership.


SEP

[harry d brown jr]

Dan,

getting these errors (though on a second shot it usually works):

Could Not Open URL
The URL you requested does not exist or is not retrievable at this site. You can return to the HP IT Resource Center home page (itrc.hp.com).

(Error HTTP_404)

and.........

service unavailable
The service you are trying to access is currently unavailable. Please try again later.

forums-120001



live free or die
harry

[Pete Randall]

Dan,

I too am getting "unavailable errors, starting just recently (it's now 1513 EDT). I also got a new one:

system unavailable
The system is currently unavailable. Please try again later.

wpa-pl-wpaframework-10000



Pete

[James Specht]

I'm getting the same time out errors 3:00 EST.

Also would like to know why in Netscape 7.1 and IE 6.0 my CRLFs don't show up.


There should be three CRLF above this line but there won't be.


--Jim

[Pete Randall]

Jim,

Until they come up with a fix for the CRLF problem, use the space bar to insert a space on lines you want blank.


Pete