stm tools disabled

[Ian Killer_1]

Hi... last time I was personally investigating a disk crash was when sysdiag was rife. So I figured I need to use the diagnose tool in cstm. It turns out that it (along with a number of other tools) is disabled. Do you know how I can enable it?

[Clemens van Everdingen]

Hi.

Is the diag bundle installed on your system ?

do:
swlist -l bundle|grep -i support

MiscDiag B.10.20.10 HPUX 10.0 Support Tools Bundle
OnlineDiag B.10.20.21.08 HPUX 10.0 Support Tools Bundle

If yes:

/sbin/init.d/diagnostic start

This will start stm and diagnostics.

C.

[Clemens van Everdingen]

Hi,

Off course if not installed install the latest bundle for your OS. (10.20 or 11.00 or 11i)

C.

[Clemens van Everdingen]

Hi,

Eventually download the latest version anyway from here:

https://payment.ecommerce.hp.com/cgi-bin/swdepot_parser.cgi/cgi/try.pl?productNumber=B6191AAE&date=

C.

[Ian Killer_1]

Both bundles are installed, I executed the startup script, and still no joy. The diagnose tool is still disabled.

MiscDiag B.10.20.11 HPUX 10.0 Support Tools Bundle
OnlineDiag B.10.20.11.08 HPUX 10.0 Support Tools Bundle

[Helen French]

Hi Ian:

Which OS version ? The OS and the stm release versions should be compatible.

The stm began shipping with HP-UX 10.10 release. If you are using an older version, then use sysdiag or upgrade the OS.

HTH,
Shiju

[MANOJ SRIVASTAVA]

Hi Ian

The product no. for HPUX 11.00 is B4708AA , I think you will have to reload them from the support CD and then run it.


Manoj Srivastava

[Ian Killer_1]

10.20 as far as I can see it's compatible.

[S.K. Chan]

First of all check if "diagmond" , daemon started by the diagnostic startup script is running.
# ps -ef|grep diagmond
If it's not run the startup ..
# /sbin/init.d/diagnostic start
If it is restart it anyway ..
# /sbin/init.d/diagnostic stop
# /sbin/init.d/diagnistic start
Run ..
# cstm

What do you get when you run "cstm" ??

[S.K. Chan]

Another thought ..someone might have disabled your EMS (STM) monitoring .. do this ..
# cd /etc/opt/resmon/lbin
# ./monconfig
===> This config tool enable you to completely enable/disable STM. Run it and does it tell you that STM is disabled ? If it it enable it within this tool. I think you have to enter (E)nable to enable it.

[Patrick Wallek]

The DIAGNOSE tool within [c|x]stm may be one of those that requires a license key in order to use. These keys are normally reserved for use by HP CE's only and are not given out to the general public.