swinstall: no permissions

[Arnulf Gercke]

Help!

want to install software (Secure Path VA) on a rp3440 with HP-UX 11.11. I'm root but Installer
says, I've no permissions. I checked /var/adm/sw/swagentd.log. There is written, that the network-host-entry for my hostname can not be inquiried.
I've changed the hostname some time before.
Is that the reason? Please help!

[RAC_1 · Accepted solution]

Problems with host name resolution may cause this. What does following say??

nslookup "host_name"
nslookup "ip_address_of_host"

Are both correct?? How did you change the host name?? Should always be changed with
/etc/set_parms hostname

Also check if you local loopback entry in /etc/hosts file.

Anil

[Thayanidhi]

Some times simply restarting swagent also works. Try

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start

Regds
TT

[Bill Hassell]

This is almost always caused by changes in the hostname. If you do not reboot, then you must restart swagentd.

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start

If that does not fix it, you've got other problems with your networking setup. How to fix it requires knowledge of whether you are using DNS, whether you changed the hostname in all the correct places, and if using DNS, whether the DNS server was updated.

[Arnulf Gercke]

I've changed the hostname via set_parms hostname and rebooted the system, so swagentd was restarted with the reboot.

But the problem was: /etc/resolv.conf.
After deleting the entries in resolv.conf,
swinstall succeeded.

[Arnulf Gercke]

Thank you all for your quick responses.