Patch not showing in Product History list

[Dock]

VMS 7.3-2 OpenVMS on Alpha 4100

Trying to install a patch VMS732 RPC V0400.

Downloaded the patch all right and installed with PRODUCT INSTALL.

However, it's not showing in PRODUCT HISTORY *

What's wrong ?

TIA

[Volker Halle]

Hi,

chances are that something went wrong during installation of the patch. Can you re-install the patch and provide the output of the patch installation session ?

You probably meant to say: PROD SHOW HIST *

Volker.

[Wim Van den Wyngaert]

Try prod show hist *rcp* to have a much clearer view.

Wim

[Dave Laurier]

Are you sure the installation did not abort due to some error that was encountered?

For instance, did you have the following mandatory kits installed prior to attempting the installation of the RPC patch kit:

- VMS732_PCSI-V0100
- VMS732_UPDATE-V0300 or higher

I am askning because even if you already had installed a VMS732_UPDATE kit in advance that contained the RPC kit (for instance the VMS732_UPDATE-V0600 kit) then still you would need to see a separate entry in the listing of PRODUCT SHOW HISTORY for the RPC kit that you have installed afterwards.

Regards,

Dave Laurier

[George_145]

As others have said, if the patch does not show up after doing a PRODUCT SHOW HISTORY command, it sounds like the patch did not install properly. Installing again with a PRODUCT INSTAL/LOG/TRACE command will show what is going on during the installation. Many errors during an installation will cause PCSI to ask if you want to terminate the installation. Others will simply give an error message and abort the installation. Sometimes that error message can get overlooked among all the other output PCSI gives.

George Pagliarulo
OpenVMS Remedial Patch Process

[Dave Laurier]

When looking at the product description file for the RPC patch kit then I see no other pre-requisites than the ones already listed in the release note:

product DEC AXPVMS VMS732_RPC V4.0 patch ;
apply to DEC AXPVMS VMS version required V7.3-2 ;
if (not ) ;
error NEEDPREREQ1 abort ;
end if ;
if (not ) ;
error NEEDPREREQ2 abort ;
end if ;

So indeed, you should attempt to re-install the patch kit with /LOG/TRACE and post the output here.

[Dock]

Well, a simple reboot was all needed.

Patch installed fine afterwards.

Thanks all !

[Dock]

A simple reboot was all needed.

Thanks all !