help wanted

[tariq_2]

I have a 8200 external burner.
My computer starts when ever i insert my driver in xp or 2000pro. xp donot recognized it and ask for the update version and restarts the computer. Win2000pro restarts when it is installing the driver.


i have a internal software which i borrowed from my friend,it is install but it donot support the burner.The software does not starts untill it finds the burner.
so any 1 know about any og the things i have said plz mail it.

P.S. This thread has been moved from Disk to Optical Jukeboxes & Drives. -HP Forum Moderator

[CdRWizard]

It sounds as if you are using the old software that is not compatible with W2K or the anti-virus is causing the system to reboot.
Disable the anti-virus and download usbver39.exe from:
http://www.hp.com/cposupport/information_storage/software/usbver39.exe.html

Run the exe file to extract the drivers and then install the CD-Writer again.