RDP 3.1 PXE Boot Loops forever

[Adrian Schweizer]

We have an RDP 3.1 Installation and try to boot HP Proliand DL385, DL385 G2 and BL20p G3 Servers over PXE. All Servers are able to get an IP over DHCP and download the WinPE image over TFTP. We even get to see the Altiris Automation Environment splashscreen for a moment, but then all servers immediately reboot.

I've already searched in these forums for 2 hours, but noone seems to have the exact same problem...

[Melissa O'Brien]

Hi Adrian,
Any luck figuring out your problem from February - i have the exact same one!
thanks.
melissa

[Scalliwag]

I have the same problem for over a year now. When I tried to get it resolved last year HP RDP support acted as though they have never heard of the problem.
Eventually it kicks off and the image transfers. It has taken 5 times and up to probably 50 times. It is a real pain.

Hopefully one of the people here know how to fix it.

[Luc St-Jean]

I had the same problems.

I noticed that if I wanted to re-deploy an OS (Windows 2003) over a BL20p G3 that already had an OS present, I would get this problem.

Also it sometimes happens with other things, like jobs and scripts. I noticed that if I canceled the job and let the OS boot up, I would be able to re-launch the job and it would work, either by logging into the server and letting the AClient pickup the job and by manually rebooting the server and manually pressing F12 to launch PXE.

Hope this helps.

[scottdriver]

We had this same issue. After many hours and multiple calls to HP their solution (which I was very reluctant to do), was to download and reinstall the most recent version RDP. After rebuiling the bootpackages this issue went away.

There is an article somewhere on this site which discusses incorrect file extensions, however I can't seem to find my bookmark to it. sorry.

[Luc St-Jean]

@ scottdriver

Yeah, regarding file extensions I've had problems with files that weren't in the 8.3 format (eight characters then the .extension name ex: filename.exe)

[Jean-Yves Picard]

Hello,

Same problems with same version, I didn't bother to call HP, my solution is to delete hosts on RDP console, disband smart array disk (so that hosts couldn't find an OS). It *may* happen that you can reinstall an OS without having to do all this.

Jean-Yves Picard