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Re: 276 Option Card requires more memory mapped IO than is available

 
Carmagustus
Senior Member

276 Option Card requires more memory mapped IO than is available

276-Option Card Configuration Error

Symptom

276-Option Card Configuration Error. An option card is requesting more memory mapped I/O than is available.

Cause

An option card is requesting more memory mapped I/O than is available

Can not load more than 4 PCIe cards Cards 5 and 6 show no memory assigned, and they fail to register.

6 REPLIES 6
BPSingh
HPE Pro

Re: 276 Option Card requires more memory mapped IO than is available

Greetings!

What is the server model?
Is this a new installation?
What type of cards are you installing?
Have you consulted the server's quickspecs for the configuration?



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Carmagustus
Senior Member

Re: 276 Option Card requires more memory mapped IO than is available

Host information HPE ProLiant DL580 Gen10 Server.

Product: HPE ProLiant DL580 Gen10 8SFF Configure-to-order Server 

Gold Processors - 1st Generation Intel® Xeon® Scalable Processor Family

Intel Xeon Models CPU: Gold 6136 Processor

BIOS: U34 v3.10 (02/22/2024) 

The PCI cards are PCI-5565. Five of these cards work perfectly fine in the server. However additional cards don't get (initialized) memory mapped IO to opererate.

How do you extend PCI memory mapped IO?

BPSingh
HPE Pro

Re: 276 Option Card requires more memory mapped IO than is available

Please refer the server quickspecs for config details. 

https://www.hpe.com/psnow/doc/a00021850enw.pdf?jumpid=in_pdp-psnow-qs

I understand that you are installing 3rd party cards. 

Set workload profile to HPC or Virt Max performance from BIOS and check the outcome. 

Page#49 https://www.hpe.com/psnow/doc/a00016407en_us



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HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Carmagustus
Senior Member

Re: 276 Option Card requires more memory mapped IO than is available

Quick specs show: Gold 61xx and 51xx series - 2 and 4 socket capable, 3UPI @ 10.4 GT/s on 61xx processors, 2UPI @ 10.4 GT/s on 51xx
processors, 6-Channel DDR4 @ 2400 MHz (SKU 5122=supports 2666), 768 GB memory capacity (1.5 TB on select skus),
Intel Turbo Boost Technology, Intel Hyper-Threading Technology, Intel AVX-512(1x 512-bit FMA) (SKU 5122 supports 2x
512 bit FMA), 48 lanes PCIe 3.0, advanced RAS.

PCie - 7 slot primary, 7 slot secondary 2 slot tertiary. = 16 PCIe

Will try workload settings for HPC, why not try workload settings for Graphics?

Carmagustus
Senior Member

Re: 276 Option Card requires more memory mapped IO than is available

Tested the "HPC" work load, and the "Graphics" work load. 

In both cases still get the 276 configuration error - option card requesting more memory mapped IO than is availaible (MMIO error) when more than 5 cards are enabled.

Each card requires only 128 MB, does not seem like a lot. How can the Memory Mapped IO allocation be increased?

BPSingh
HPE Pro

Re: 276 Option Card requires more memory mapped IO than is available

Since you are attempting to add a third-party card, I cannot be certain of its compatibility or functionality with the server. Could you please log a support case so the logs can be reviewed to further isolate the issue?



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo