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Re: 5446 - Processor Firmware Update Failure - Processor 2.

 
JohnShmukler
Occasional Contributor

5446 - Processor Firmware Update Failure - Processor 2.

Hello!

I ran into a problem. I get warning on the HPE DL380 Gen 11 server with Intel Xeon Gold 6458Q:

5446 - Processor Firmware Update Failure - Processor 2. The processor's PUcode image failed to update to version 39000070.
Action: Update to the latest BIOS. If the problem persists, contact support.

I have already tried to update BIOS using SPP and from iLO (I have tried different versions of the BIOS, now installed latest available version 2.60), but still have this warning. I also tried to swap processors and now i got a new warning:

5445 - Newer Firmware Version - Processor 2. The processor's PUcode firmware (39000070) version is newer than the images available in the current BIOS. Action: Update to the latest BIOS.

Can you tell me how this problem can be solved? Or what exaclty is causing this error?

1 REPLY 1
JohnShmukler
Occasional Contributor

Re: 5446 - Processor Firmware Update Failure - Processor 2.

@bill611d Hello!

As i mentioned, the error did not move to another slot after processor swap, it remained on the Processor 2. So i dont not correctly understand what the problem is.