Assistance Needed for HPE DL30 Proliant Server Error Codes

[kj707]

I am reaching out regarding a persistent issue I am facing with my HPE DL30 Proliant server.

Upon attempting to boot the server, I encountered a series of HPE error codes: 338, 312, 329, and 270. Regrettably, these error codes appear immediately during the startup process, preventing the server from properly initializing.

In my efforts to resolve this matter, I have taken the following steps:

1. Firmware Update via ILO: I accessed the Integrated Lights-Out (ILO) interface and attempted to update the firmware. Unfortunately, I encountered an obstacle in the form of an error message indicating that the firmware image being used was incorrect.

2. Technical Support Engagement: Understanding the complexity of the situation, I have already established contact with the technical support team. They are currently assisting me in troubleshooting and resolving this perplexing issue.

While I am grateful for the ongoing support from the technical team, I am reaching out to seek additional advice and potential solutions. If anyone within our community has encountered a similar problem or possesses insights into overcoming these specific error codes, I would greatly appreciate your input.

Your assistance in this matter would be invaluable to me, as the smooth operation of this server is crucial for maintaining our business operations. Please feel free to share any suggestions, best practices, or relevant experiences that could aid in resolving this situation.

Thank you for your time and consideration. I eagerly await your response.

[TVVJ]

Hello,

You may refer to the "Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy" for further assistance.

Regards,