Query: Boot in HPE Proliant DL380 gen10

[NicolasEspanna]

I have a hpe proliant dl380 gen 10 server, i currently have a problem when booting and operating system (ubuntu 22.04.6 or windows), either legacy BIOS or uefi modes. In the bios exist a message. A message appears in the bios that says hpe proliant dx380 gen 10.

according to what has been investigated, the raid can influence, but when i enter the bios to create a raid, it does not allow me to create it.

As for booting, it allows you to start booting, however after a few seconds the screen goes black with the cursos flashing. 

[support_s]

System recommended content:

1. HPE ProLiant DL380 Gen10 Plus Server - Overview

2. HPE ProLiant DL380 Gen10 Server - Product Information Reference | Product features

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[TVVJ]

Hello,

HPE ProLiant DX380 Gen10 server indicates that the BIOS is that of an HPE server developed for Nutanix Operating System. This has to be re-flashed to change its personality into an HPE ProLiant Server. This is a BIOS flash procedure. It is recommended to contact HPE Support by creating a case and take the assistance of an HPE Support engineer to perform this procedure.

Regards,

[ActiveCoyote]

Thanks for the clarification! I’ll definitely reach out to HPE Support to get help with the BIOS flash. I appreciate the advice—sounds like something I don’t want to risk doing on my own. Hopefully, the process goes smoothly with their guidance! 

[support_s]

Hello,

Let us know if you were able to resolve the issue.

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