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cannot find replacement SSD

 
Chanklish
Frequent Advisor

cannot find replacement SSD

hello

I have few proliant DL380 gen10 servers using "hp VO001600JWZJQ 2.5 sas 12 Gbps ssd 1.6 TB" disks but i am not able to find any replacement disks with the sellers/partners or online 

can you help me please ?!

2 REPLIES 2
Supreeth_B
HPE Pro

Re: cannot find replacement SSD

Hi @Chanklish,
I have 3 suggestions for you,

  1. If your product is under warranty you can reach out to our support team they will help to get the replacement and/or provide the support details.
  2. If you choose to buy a new product, you can check for the same in the partsurfer portal.
  3. You can also reach out to our sales team using this link https://www.hpe.com/us/en/contact-hpe.html 

Hope this information has helped you, Please click on the "Thumbs Up/Kudo" icon as a token of appreciation. Also, if this post has helped to solve your issue, consider marking this as an "Accepted Solution".

Regards,
Supreeth



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Suman_1978
HPE Pro

Re: cannot find replacement SSD

Hi,

Please check the Spare part or Option part for this drive for ordering.

The Option part for this drive may be VO001600JWZJQ (872382-B21), I may be wrong, please double check before ordering.

Based on your region, please check with HPE Sales portal.

Thank You!
I work with HPE but opinions expressed here are mine.
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I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo