DL360 G9 Memory Operating Frequency

[EarlGay]

Hi

I'm struggling with my server memory, more precisely with the operating frequency.

I recently bought some memory kits which I thought were HPE but obviously not, also, two memory slots seem to be inoperational.

So I populated the memory by the memory population rules but I do have a maximum operating frequency of 2133Mhz.

The Bios is set to maximum, also the CPUs are eligible.

Is it because the Memory is not officially HPE?

I hope for some help.

[EarlGay]

Okay, I guess I found out the solution my own.

It's a V3 mainboard, it doesn't support 2400mhz.

[EarlGay]

well, I guess I still have the issue.

The bad system board has been replaced but the maximum operating frequency is still capped on 2133Mhz, what can cause this?

[SanjeevGoyal]

Hello,

Please check/update server bios with the latest.

Share the IML error from the ILO home page for further analysis, if the issue still persists after system bios updates.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

[EarlGay]

well, the vendor changed the memory which solved the problem.

I'm not happy how HPE handles it.