DL360 Gen8 331FLR NIC appears in BIOS but disabled when OS boots.

[DACL]

I have a DL360 Gen8 running Windows 2012 R2. The NIC is the 4-port 331FLR. The device showes up in the BIOS and in the iLO when the OS is not running. As soon as the OS boots the NIC shows up as Unknown in the status window of the iLO and is totally missing from the OS. Any thought?

[SanjeevGoyal]

Hello,

I would suggest you update bios, ILO firmware, and Agentless Management Service (AMSD.

HPE ProLiant Agentless Management Service for Windows X64

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_34cd3b27222e4144a71f218efe#tab-history

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

[DACL]

I have done all of those updates, BIOS, iLO and AMS. I noticed the all of the devices are sharing three IRQs in the BIOS. It is acting like the RAID controller and the NIC are conflicting for resources on startup.

[SanjeevGoyal]

Hello,

I would suggest you to have a proper case be logged with HP, and share the appropriate logs for further analysis.

If you already done, what I suggested,

Regards

[m15hsy]

Hello,

Any luck fixing this, im having the same issue.

Nish