Does not boot the system on the HP DL360 Gen 10 server

[FCJuventus]

Good afternoon, dear forum participants!

Actually, the problem is the following: when starting the server, I encounter a number of errors that indicate shortcomings in the connection:

1. When booting through the built-in Embedded FlexibleLOM 1 port (HPE Ethernet 1Gb 4-port 366FLR Adapter - NIC (PXE IPv6)), the network cable is not detected.

2. When loading the same port, but via the HTTP(S) IPv6 protocol, a message about a network cable not found is also displayed.

3. A similar notification appears when trying to download via HTTP(S) IPv4.

4. Finally, when trying to boot via PXE IPv4, the server also does not detect the network cable.

After these messages, a window with a logo appears on the screen, inviting you to set up your server and asking you to press the F10 key to activate the Intelligent Provisioning function. At the same time, a warning appears on the screen:

1. No devices were found from which downloading is possible.
2. Please connect a device that supports UEFI boot.
3. The system will automatically try to reboot according to the UEFI boot order after 4 seconds.

I would be grateful for any advice and suggestions that will help solve the above problem.

With respect and hope for your help!

[AlexRomain]

How do you want it to boot ? PXE ? Is your PXE / TFTP environment ok ?

Is the system up to date ? (Intelligent Provisioning, maintenance, firmware update)

[FCJuventus]

Thank you for your reply!
I admit, the topic of computer technology is difficult for me. One day I removed the hard drive, and, I don't know why, I thought that the RAID architecture was broken. In this regard, I decided to delete all RAID settings and configure them again. Now the system does not start at all, it gives the previously mentioned errors.
My goal is for the system to boot from the hard drive and not over the network using PXE.

[AlexRomain · Accepted solution]

To boot, you need a bootable device

If your RAID has been destroyed, the system on it doesn't exist anymore so you need to install it back again.

Download the installation ISO of the OS you want to install and store it on a network share.

Boot the server dans press F10 to access Intelligent Provisioning. Choose Rapid Setup.

Choose SMB/CIFS and connect to the share you hosted the OS iso on, navigate to it, and connect it.

Make sure you selected 'attempt firmware update'.

Intelligent Provisioning is a nice tool, it will update the firmwares, recreate the RAID for you and install all the required drivers in the OS.

If the OS you're willing to install isn't supported by Intelligent Provisioning, 

Create a bootable USB key either with RUFUS or another tool using the OS setup iso.

Connect the USB Key to the server.

Boot the server and press F11 at boot, select the USB key

Install the OS.

Download a copy of SPP GEN10 (https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_4d9855ba25bc45b8b2f42a04e6) and mount it, run launch_sum.bat or .sh depending ir you're using WIndows or Linux.

I hope this helps.

Alex

[FCJuventus]

I think you're right, I'll try. Thank you for your help!

[Sunitha_Mod]

Hello @FCJuventus, 

That's perfect! 

We are glad to know your concern has been addressed.