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DRIVE raid set up not found in the smart provisioning of brand new dl380 gen11

 
kONNECT
Regular Visitor

‎01-17-2024 11:38 AM - last edited on ‎01-18-2024 08:05 PM by

‎01-17-2024 11:38 AM - last edited on ‎01-18-2024 08:05 PM by

DRIVE raid set up not found in the smart provisioning of brand new dl380 gen11

Just got 4 new servers unboxed laucnhed the 1st time set up but only raid available are the 2 nvme boot drives 

the other 4 sas drives are not detected in the provisioning 

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Cali
Honored Contributor

‎01-18-2024 08:33 AM - edited ‎01-18-2024 08:34 AM

‎01-18-2024 08:33 AM - edited ‎01-18-2024 08:34 AM

Re: DRIVE raid set up not found in the smart provisioning of brand new dl380 gen11

Please check the Cable going from the SAS Drive Backplane to .... Raid Controller (Model xy?) or the Mainboard.

Sometimes we received Servers, where the Drive Cage is cabled to the Mainboard and not to the Raid Controller.

Cali

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.
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