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10-03-2022 12:14 AM - last edited on 10-04-2022 01:51 AM by support_s
10-03-2022 12:14 AM - last edited on 10-04-2022 01:51 AM by support_s
High pNic error rate detected
Hi everyone
I have vCenter Server 7.0 Update 3g and ESXi 7.0 Update 3f in my environment. I see in most of my servers,"High pNic error rate detected. Check the host's vSAN performance view for details" error . according to the HPE document from this link "https://support.hpe.com/hpesc/public/docDisplay?docId=a00126305en_us&docLocale=en_US%20", i update network adapters driver and firmware but the problem didn't resolve.
can anybody help me?
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10-03-2022 05:39 AM
10-03-2022 05:39 AM
Re: High pNic error rate detected
Hello,
As you have already perform the steps detailed in the customer adisory, it would be recommended to HPE Support to further isolate and resolve the issue.
Regards,
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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10-04-2022 06:07 AM
10-04-2022 06:07 AM
Re: High pNic error rate detected
Hello
it's my mistake, I didn't read the document carefully.
I must say I have this error on this type of network adapter that doesn't in the document.
QLogic Inc. QLogic 57810 10 Gigabit Ethernet Adapter (Driver: qfle3) and Intel(R) 82599 10 Gigabit Dual Port (Driver:ixgben).
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09-13-2023 04:51 PM
09-13-2023 04:51 PM
Re: High pNic error rate detected
-
A new version of the Service Pack for Proliant has been released. SPP 2023.09.00.00 can be downloaded from HPE’s website.
HPE Intel icen Driver for VMware vSphere 7.0 for the Intel E810-XXVDA2 Ethernet 10/25Gb 2-port SFP28 Adapter
Please test just the driver (version 2023.09.00), it can be downloaded from here: https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_1d26406a274c49bca4a792d028
The accompanying firmware (version 4.20) can be downloaded separately here: https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_8dec9b5d239f4e5ca376e1076e
Maybe the fix is in this new NIC driver/firmware combo.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]