HP ml350 G6 no display all green internal external leds

[tim0090]

Like the description there are green leds for everything, the fans spin up then go to normal speed but no display. Dont leave anything out that is obvious im a newb when it comes to servers and i have no one to ask.

im greatful for any help thanks tim

[support_s]

System recommended content:

1. HP ProLiant ML350 G6 Server User Guide

2. HP ProLiant ML350 Generation 6 (G6)

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[Richard75]

Hi,

You can minimialize the server,  less memory, no pci cards. maybe 1 cpu

if you know the ILO I P adress, you can try to connect and see what the IML is saying

[tim0090]

so i worked out what it was, it was the ram. but now its throwing up errors when using multiple slot even though thesingle sticks work?

thanks for the help

[Tam92]

Hello,

As you mentioned , that the server is now throwing errors, means that the display is working fine now.

We need to isolate from the hardware end.. To figure out memory related issues, i would recommend to try one RAM at a time , and use all the modules one by one to isolate the faulty one.

You may also share the error  message here to further advise you on this.

Thanks,

TAM

[tim0090]

thats the thing i tested all the ram and it didnt come up with errors when i used a single stick. but with multiple sticks (4) it throws up errors.

[Tam92]

Can you share the error message please ?

[tim0090]

it just says error on cpu 2 slot 8 and 9.

[Richard75]

Hi,  you have to give both cpu's memory modules

Multi-processor Advanced ECC population orderFor Advanced ECC mode configurations with multiple processors, populate the DIMM slots for each processor in the following order:

RDIMM: Sequentially in alphabetical order (A through I)

UDIMM: A through F, sequentially in alphabetical order. Do not populate DIMM slots G through I.

[Tam92]

Please refer to the below document for memory population guidelines for the server.

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c01727710

Install memory modules in the order mentioned and check.

Thanks,

TAM

[tim0090]

Ive read through it and i can work out how i got 6x 2gb sticks and one 8 gb sitck to work. its working on processor one!

[Tam92]

Hello,

For Further assistance i would request you to log a case with HPE support from extensive troubleshooting on this.

Thanks,

TAM

[tim0090]

Its not working on processor two though. I have tried different ram and it still isnt working. Too my understanding you are meant to populate from a to i which ive done. but nothing. Ive tried installing them in just the white abc slots and its still not working.

any ideas?

thanks tim