Hp Proliant dl 388 stuck on post

[khalidriaz]

Hi , i am facing a major issue my server is stuck on POST. All test are checked except ilo license upgrade. A message a displayed initializing please wait and no keys works. Another problem is that the ilo 4 ipv 4 is not configured please help me to solve this issue

[support_s]

System recommended content:

1. Advisory: HPE Integrated Lights-Out (iLO) 4 - "POST Error:333-HPE RESTful API Error - Unable to Communicate with iLO Firmware" May Be Displayed During Power-On Self-Test (POST) and In Integrated Management Log (IML) with Multiple LUNs on External Storage

2. Advisory: HP Integrated Lights-Out 4 (iLO 4) - The iLO 4 Advanced License May Be Displayed as an Advanced Trial License at Power-On Self-Test (POST)

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[Sebasbin]

Hi

I would request you to follow the below steps to fix this issue.

>Power drain the server. ( Power off the server remove both the power cable and hold on power on switch for 30 Sec.) and verify

Follow the below steps if the issue still persists.

>Power of the server and remove the power cable.
>Locate the System Maintenance switch on the system board and clear the NVRAM.

Follow the below link for the steps to clear NVRAM

https://support.hpe.com/hpesc/public/docDisplay?docId=sf000076014en_us&docLocale=en_US

>Remove the all the add-on PCIe card and power on the server to check if the server is completing the POST.

>If the issue continues you may need to log a support case with HPE for further investigation including log analysis.