Memory population balanced configuration

[khemarith]

Hello Everyone

Please help me I have an issue Server's Memory

I want to remove the memory with the problem from the server, but I don't know what memory number I need to remove.

- Memory error on Processor 2: memory slot: 24

- Empty Slot: 

         - Memory Processor 2: Memory port: 7 is empty

         - Memory Processor 2: Memory port: 7 is empty  

Server: ProLiant DL380 Gen9

Processor 1: Intel(R) Xeon(R) CPU E5-2640 v4 @ 2.40GHz
Processor 2: Intel(R) Xeon(R) CPU E5-2640 v4 @ 2.40GHz

Memory Details ( hide empty sockets )
Processor 1 1 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 1 2 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 1 3 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 1 4 Not Present N/A N/A N/A N/A N/A N/A N/A N/A
Processor 1 5 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz N/A 2 RDIMM
Processor 1 6 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz N/A 2 RDIMM
Processor 1 7 Not Present N/A N/A N/A N/A N/A N/A N/A N/A
Processor 1 8 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 1 9 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 1 10 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 1 11 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 1 12 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 1 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 2 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 3 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 4 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 5 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 6 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 7 Not Present N/A N/A N/A N/A N/A N/A N/A N/A
Processor 2 8 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 9 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 10 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 11 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM
Processor 2 12 Good, In Use HPE SmartMemory 809083-091 DIMM DDR4 32768 MB 2400 MHz 1.2 V 2 RDIMM

now I get this error"POST Error: 207-Invalid Memory Configuration - Processor 1, DIMM 5 incorrectly installed. Please refer to Memory Population Rules in Documentation. This Memory will not be utilized."

Please help me to memory population balanced configuration

[TVVJ]

Hello,

Please refer to the document "HPE ProLiant DL380 Gen9 Server - Configuring Memory" for more information to help identify Processor 1, DIMM 5 on the system board.

Regards,

[Sham82]

Hello @  khemarith

Thank you for your post.

Please follow below
HPE ProLiant DL380 Gen9 Server User Guide
https://support.hpe.com/hpesc/public/docDisplay?docId=c04436966&docLocale=en_US

General Memory Population Rules and Guidelines:
White DIMM slots denote the first slot of a channel. For 1 DPC (DIMM per channel) populate white slots only.
A minimum of one DIMM is required per server.
Install DIMMs only if the corresponding processor is installed.
If only one processor is installed in a two processor system, only half of the DIMM slots are available.

Regards
HPE

[support_s]

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