ML110 Gen10 - firmware update with SPP - stuck???

[oSAlj]

Hi,

a few days ago I bought an HP ML110 Gen10 server.
For a few days the server was running ESXI 7.0.2 and I had no problems with it.

I started doing updates this morning through Service Pack Prolint.
Up to approximately 30-40 minutes, the process has stopped and nothing happens.

I booted the ISO SPP image via the iLO5 interface

You can see it in the attached screenshot.

The "Start Over", "Abort" and "Reboot" buttons are not active.
The "EXIT" button is also disabled.

What to do now?

Wait? I have to go to work and be back in 9 hours.
Or can I turn off the server and turn it back on?
I know this is a firmware update and I am worried that if I manually off it now some component may stop working.

[support_s]

System recommended content:

1. Service Pack for ProLiant - Downloading and Installing an SPP

2. HPE Integrated Lights Out (iLO 4) - Troubleshooting Firmware Update Issues

If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.

Thank you for being a HPE community member.

[oSAlj]

These links are not helpful at all.
I read it before updating!

My question is different.
I will repeat them ...

Can I turn off the server now and not damage any components?
I know this is a firmware update.

Nothing has changed for almost 4 hours.

[yeniden]

---

@support_s wrote:

System recommended content:

1. Service Pack for ProLiant - Downloading and Installing an SPP

2. HPE Integrated Lights Out (iLO 4) - Troubleshooting Firmware Update Issues

If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.

Thank you for being a HPE community member.

---

Thank you for the link. That worked for me!

[techin]

@oSAlj  Did you get it resolved? 

If gets stuck again then better call support and take their suggestions.

[oSAlj · Accepted solution]

I restarted the server.

Everything was OK.

I started the update process again and it was successful!

[yerk1ng_SC]

My issue was because the Idle Connection Timeout (minutes) was set to 30 minutes. so before update fw set it to Infinite