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02-13-2024 05:07 AM - last edited on 02-13-2024 07:25 AM by support_s
02-13-2024 05:07 AM - last edited on 02-13-2024 07:25 AM by support_s
ProLiant BL460c G7
Hi Everyone, i am using a ProLiant BL460c G7 server keeps on freezing and getting below error message Fatal PCI Express Device Error PCI Slot? B00/D07/Foo 05_ and on the IML Log the error i am getting PCI bus Uncorrectable PCI Express Errr(Embeded device,Bus 0,Device 7, Function 0, Error status 0x00000020) please assist.
Regards.
Senior Technician (Pr Tech Eng)
SCADA Management
Network Operations & Support
Tx/Dx Building Duvha Power Station Witbank
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02-13-2024 06:50 AM
02-13-2024 06:50 AM
Re: ProLiant BL460c G7
Hi,
If you have installed any new hardware like, Mezzanine card or controller card, please remove them and try to boot the server.
Here are some guides for help:
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c02498009
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c02500324
Thank You!
I work with HPE but opinions expressed here are mine.
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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02-13-2024 11:13 PM
02-13-2024 11:13 PM
Re: ProLiant BL460c G7
Hi Suman_1978
Thanks for your prompt response, there was no new hardware installed.
Regards.
Senior Technician (Pr Tech Eng)
SCADA Management
Network Operations & Support
Tx/Dx Building Duvha Power Station Witbank
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02-14-2024 05:02 AM
02-14-2024 05:02 AM
Re: ProLiant BL460c G7
Because ahs is not available for GEN7 , finding out which is device 07, bus 00 is difficult.
See: HP ProLiant Servers - How to Decode Uncorrectable PCI Express Error (hpe.com)
You need then running Advanced Survey (via Insight Diagnostics) OR maybe you can get this information via the OS which is installed on the blade
Running Advanced Survey: HP ProLiant Server - Offline Diagnostics Log Collection for ProLiant G7 and below Servers (hpe.com)
For BL460GEN6 there was a Advisory: HP E5500 32TB MDL SAS LFF Messaging System - ProLiant BL460c G6 Server Installed with NC382m May Unexpectedly Reboot and Log the IML Entry Error: "Uncorrectable PCI Express Error (Embedded device, Bus 0, Device 7, Function 0, Error status 0x00000000)"
Hope this helps ....
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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02-15-2024 05:47 AM
02-15-2024 05:47 AM
Re: ProLiant BL460c G7
Senior Technician (Pr Tech Eng)
SCADA Management
Network Operations & Support
Tx/Dx Building Duvha Power Station Witbank