Redfish api drives return error

[erolu]

Hi everyone,

I have two different Gen11 servers. One is running iLO 6 v1.53 and the other is running iLO 6 v1.66. Both servers have identical configurations.

When I use the Redfish API to query storage and memory details, the server with iLO 6 v1.53 works as expected. For example:

curl -k -u "user:password" -X GET https://192.168.101.101/redfish/v1/Systems/1/Storage/XXXXXXX/Drives/1

This returns the expected drive details (e.g., model, manufacturer, media type, etc.).

However, on the server with iLO 6 v1.66, using the same endpoint returns the following error:

{
  "error": {
    "code": "iLO.0.10.ExtendedInfo",
    "message": "See @Message.ExtendedInfo for more information.",
    "@Message.ExtendedInfo": [
      {
        "MessageArgs": ["/redfish/v1/Systems/1/Storage/XXXXXXX/Drives/0"],
        "MessageId": "Base.1.18.ResourceMissingAtURI"
      }
    ]
  }
}

There are 8 drives installed, and when I query /redfish/v1/Systems/1/Storage/XXXXXXX, I can see that the drives exist. However, I’m unable to retrieve detailed information for any of them.

The same issue occurs when trying to retrieve memory details(Manufacturer field).

Has anyone experienced this issue with iLO 6 v1.66? Any suggestions on what might be causing this or how to resolve it would be appreciated.

Thanks in advance!

[ShruthiSK]

@erolu, please update the iLO firmware to the latest version 1.68 and check. If the issue still remains then kindly log a case with the HPE support for further assistance. 

Link: https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_6fd245396a284bee83a286fd93

[support_s]

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