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Hi jecogite,
Please refer to this document, it might help you.
I work at HPE
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Check the Log File:
- Open the /packages directory that contains SUM and then launch gatherlogs.bat (Windows) or gatherlogs.sh (Linux).
I'm not an HPE employee, so I can be wrong.
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