HPE Community
ProLiant Servers (ML,DL,SL)
1836362 Members
2780 Online
110100 Solutions
New Discussion

Sudden shutdown of the server

 
Mouhib
Visitor

2 weeks ago

2 weeks ago

Sudden shutdown of the server

Dear community,

i have a critical problem on the ProLiant DL360 Gen10, the server suddenly shuts down by itself and does not restart normaly and there are no infos on the system logs like overheating or power cut, even i tried to simulate a power cut situation and the server started normaly, also the shutting down event is irregular. 

please i need your help. 

Reply
2 REPLIES 2
PDP-Fan
Valued Contributor

a week ago

a week ago

Betreff: Sudden shutdown of the server

Did you upgrade the system ROM firmware before that event?

I experienced some strange behaviour on G10 servers after a firmware update. It seems that some updates run in the background and when they are finished, the server suddenly reboots. Sometimes it takes a while until it is ready again for booting.

If not, then a firmware update would help... I know that sounds strange, but especially the early firmware versions had a lot of bugs.

***********************************************
"If it seems illogical... you just don't have enough information"
0 Kudos
Reply
BPSingh
HPE Pro

Monday

Monday

Re: Betreff: Sudden shutdown of the server

Greetings!

Do you notice any errors or events in the Integrated Management Logs corresponding to the time the issue occurred?



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.