Query: System management assistant service + SNMPv3 on iLO

[ThomasNL1]

Hi,

One of our customers is using PRTG to check to iLO's with SNMP v3 for system health, this is running fine.
Now we want to run our monitoring agent (N-able - N-Central) on a Windows Server and also check the systemhealth, but normally we do this with the SMA service.

Now when I enabled the SMA service and configured it, our monitoring agent is running fine, but PRTG gives authentication failures. 

I think because of enabling the SMA service all the SNMP traffic is sent to the Windows machine, and PRTG can't connect anymore. Is that rigth?
How can we configure it, so both will work?

Best regards,
Thomas

[support_s]

System recommended content:

1. HPE iLO 5 1.40 User Guide | Agentless Management Service

2. HPE Integrated Lights Out (iLO 5) for Gen10 Servers - Configuring iLO Management Settings

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[ThomasNL1]

Hi, this does not answers my question.

[MV3]

Hi,

Please log a case with HPE support.

We might need log analysis\VR session to have a look on the same.

Cheers