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Uncorrectable Memory Error ((Processor 1, Memory Module 1)

 
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Adesh6
Occasional Visitor

Uncorrectable Memory Error ((Processor 1, Memory Module 1)

DL380 G9 we are phassing the issue with this server in IML showing error " Uncorrectable Memory Error ((Processor 1, Memory Module 1)"  now we have repleced the memory slot 1 but now server starting to reboot again and again.

6 REPLIES 6
TVVJ
HPE Pro

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

Hello,

Please update the server's BIOS and see if it helps.

Regards,

I work for HPE
Views expressed herein are my personal opinion and are not the views of HPE

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shuff
Valued Contributor
Solution

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

IMO, 3 possible causes:

1. module seated incorrectly -- try reseating it

2. system board is fried. You can try this module on another server (if you have one)

3. BIOS needs update as mentioned earlier

Sunitha_Mod
Moderator

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

Hello @Adesh6,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Rama2
HPE Pro

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

Check if you're getting any UMCE, along with Uncorrectable Memory Error

We recommend you to log a support ticket with HPE so that we can review the logs and share the action plan.


I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Adesh6
Occasional Visitor

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

Hi Sunitha,

 

Issue has been resolved

Thank you for assist.

 

 

Sunitha_Mod
Moderator

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

Hello @Adesh6,

That's Awesome! 

We are extremely glad to know the issue has been resolved. We appreciate you for keeping us posted. 

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo