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08-18-2015 11:12 AM
08-18-2015 11:12 AM
Upgrade DL 360 G9 Processor
Hi,
I try to upgrade my HP 360 G9 processor from an E5-2620v3 to a non HP E5-2695v3 ES
At boot a get the following error message :
275-Unsupported Processor Detected - Processor stepping not supported.
Action: If available, update the System ROM to a version supporting this stepping through ILO's out-of-band FW update interface.
- System Halted!
I had the latest FW but updated it again to :
Product ID 774435-425
System ROM P89 v1.40 (05/06/2015)
System ROM Date 05/06/2015
Backup System ROM P89 v1.40 (05/06/2015)
Is there any way to by pass this check and make this server boot ?
Regards,
MacGeyer
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08-19-2015 02:10 AM
08-19-2015 02:10 AM
Re: Upgrade DL 360 G9 Processor
Hi,
Are you replacing the existing processor or adding this as a second processor.
Mixing different processor types are not supported inside a single server.
Follow this article to resolve this issue:
http://h17007.www1.hp.com/docs/iss/DL360pGen8/tsg/advanced/Content/75958.htm
I have a doubt, if the new processor is fault free, the reason being, you mentioned it as E5-2695v3 ES, where ES means "Engineering Sample".
http://www.intel.com/support/processors/sb/CS-030747.htm
Good Luck.
Thank You!
I am a HP employee
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08-20-2015 05:33 AM
08-20-2015 05:33 AM
Re: Upgrade DL 360 G9 Processor
Hi,
Yes it's for replacing the existing processor.
And Yes I want to use an "Engineering Sample" as E5-2695v3 should be supported by this server the BIOS seams to block when stepping is too low.
Any way to bypass this ?
Regards,
MacGeyer
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08-20-2015 05:46 AM
08-20-2015 05:46 AM
Re: Upgrade DL 360 G9 Processor
No, the System ROM for HP servers contains the Intel® microcode, also called processor support code, that the system uses to initialize the processor and ensure proper operation of the platform. A ROM update that contains the microcode for that particular stepping version is required.
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11-15-2015 10:27 PM
11-15-2015 10:27 PM
Re: Upgrade DL 360 G9 Processor
Hello
I am in a similar situation, trying to install an ES processor in a DL360 G9. Did you had any success?
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03-16-2019 06:36 AM
03-16-2019 06:36 AM
Re: Upgrade DL 360 G9 Processor
Hello
Old thread but...
Do you succeed to boot on ES processor in your DL360gen 9 ?
Any advice would be appreciated !
Regards
Bertrand