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Re: Upgrade DL 360 G9 Processor

 
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Occasional Contributor

Upgrade DL 360 G9 Processor

Hi,

 

I try to upgrade my HP 360 G9 processor from an E5-2620v3 to a non HP E5-2695v3 ES

 

At boot a get the following error message :

 

275-Unsupported Processor Detected - Processor stepping not supported.

Action: If available, update the System ROM to a version supporting this stepping through ILO's out-of-band FW update interface.

- System Halted!

 

I had the latest FW but updated it again to :

 

Product ID 774435-425
System ROM P89 v1.40 (05/06/2015)
System ROM Date 05/06/2015
Backup System ROM P89 v1.40 (05/06/2015)

 

Is there any way to by pass this check and make this server boot ?

 

Regards,

 

MacGeyer

5 REPLIES 5
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HPE Pro

Re: Upgrade DL 360 G9 Processor

Hi,

 

Are you replacing the existing processor or adding this as a second processor.

Mixing different processor types are not supported inside a single server.

 

Follow this article to resolve this issue:

http://h17007.www1.hp.com/docs/iss/DL360pGen8/tsg/advanced/Content/75958.htm

 

I have a doubt, if the new processor is fault free, the reason being, you mentioned it as E5-2695v3 ES, where ES means "Engineering Sample".

http://www.intel.com/support/processors/sb/CS-030747.htm

 

Good Luck.

 

Thank You!
I am a HP employee
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Occasional Contributor

Re: Upgrade DL 360 G9 Processor

Hi,

 

Yes it's for replacing the existing processor.

And Yes I want to use an "Engineering Sample" as E5-2695v3 should be supported by this server the BIOS seams to block when stepping is too low.

 

Any way to bypass this ?

 

Regards,

 

MacGeyer

Honored Contributor

Re: Upgrade DL 360 G9 Processor

No,  the System ROM for HP servers contains the Intel® microcode, also called processor support code, that the system uses to initialize the processor and ensure proper operation of the platform.  A ROM update that contains the microcode for that particular stepping version is required.

No support by private messages. Please ask the forum! 
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New Member

Re: Upgrade DL 360 G9 Processor

Hello

I am in a similar situation, trying to install an ES processor in a DL360 G9. Did you had any success?

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Occasional Visitor

Re: Upgrade DL 360 G9 Processor

Hello

Old thread but...

Do you succeed to boot on ES processor in your DL360gen 9 ?

Any advice would be appreciated !

Regards

Bertrand