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01-19-2019 11:36 AM
01-19-2019 11:36 AM
HP iLO mobile app "TLS connection error, this device may not support strong TLS connections"
I am trying to use the HP iLO mobile app working, with the "Remote Console" however I am getting the following error:
"TLS connection error, this device may not support strong TLS connections"
I tried to enable AES and now it passes the TLS negotiation but ends up with the following error:
Enforce AES/3DES Encryption -> Enabled
Error "Connect to iLO server failed. Please try again later."
Offical documenation for HP iLO mobile app
https://support.hpe.com/hpsc/doc/public/display?docId=c03211328
I am using the latest firmware and bios:
# /root/sbin/hpasmcli -s 'SHOW server'
System : ProLiant DL380 G7
Serial No. : CZ314407HW
ROM version : P67 05/21/2018
UEFI Support : No
iLo present : Yes
# /root/sbin/hponcfg --get_hostinfo
HP Lights-Out Online Configuration utility
Version 5.4.0 Date 8/6/2018 (c) 2005,2018 Hewlett Packard Enterprise Development LP
Firmware Revision = 1.91 Device type = iLO 3 Driver name = hpilo
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01-24-2019 04:58 AM
01-24-2019 04:58 AM
Re: HP iLO mobile app "TLS connection error, this device may not support strong TLS connections
Hi ML110,
I would recommend you to check the link below for detailed info on iLO3 - using encryption.
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00045468en_us&docLocale=en_US
Meanwhile when you set the iLOs to "Enforce AES/3DES Encryption" but, the Internet Explorer browser will need the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FIPSAlgorithmPolicy registry setting enabled before using this feature.
Regards,
Ragz
Raghavender (Ragz)
“I work for HPE”