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HP iLO mobile app "TLS connection error, this device may not support strong TLS connections"

 
ML110
Occasional Contributor

HP iLO mobile app "TLS connection error, this device may not support strong TLS connections"

I am trying to use the HP iLO mobile app working, with the  "Remote Console" however I am getting the following error:

"TLS connection error, this device may not support strong TLS connections"

I tried to enable AES  and now it passes the TLS negotiation but ends up with the following error:

Enforce AES/3DES Encryption -> Enabled

Error "Connect to iLO server failed. Please try again later."

Offical documenation for HP iLO mobile app
https://support.hpe.com/hpsc/doc/public/display?docId=c03211328

I am using the latest firmware and bios:

# /root/sbin/hpasmcli -s 'SHOW server'

System        : ProLiant DL380 G7
Serial No.    : CZ314407HW      
ROM version   : P67 05/21/2018
UEFI Support  : No
iLo present   : Yes

# /root/sbin/hponcfg --get_hostinfo
HP Lights-Out Online Configuration utility
Version 5.4.0 Date 8/6/2018 (c) 2005,2018 Hewlett Packard Enterprise Development LP
Firmware Revision = 1.91 Device type = iLO 3 Driver name = hpilo

1 REPLY 1
Ragz
HPE Pro

Re: HP iLO mobile app "TLS connection error, this device may not support strong TLS connections

Hi ML110,

 

I would recommend you to check the link below for detailed info on iLO3 - using encryption. 

 

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00045468en_us&docLocale=en_US

 

Meanwhile when you set the iLOs to "Enforce AES/3DES Encryption" but, the Internet Explorer browser will need the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FIPSAlgorithmPolicy registry setting enabled before using this feature.

 

Regards,

Ragz

Regards,
Raghavender (Ragz)
“I work for HPE”