Alarm config per device type - how?

[Laszlo Csizmadia]

I have not too much experience with Insight so it might be a trivial question...
I have severeal linux and windows boxes reporting to the same CIM (Insight Manager 7 sp2 consol, running on NT).
Is it possible to configure CIM to send alerts to different email address depending on where the event comes(linux or windows)?
I guess I should define e.g. two device groups, one for linux and one for windows boxes and config the alerting "group specific".
How to do this?
I only know the CIM web interface (http://CIM_address:50000). In the "settings" tab -> server -> email I can only specify one email address where all events goes.

I would appreciate any help...
Thanks.

[Jadrice Toussaint]

You are correct. You will need to create two email notification tasks. One for your linux servers and the other for your windows server. Oh and by the way, did you configure an smtp server in IM7 before tryingt o send email notifications out?

If not, you will need to set that up. Go to Settings -> Server -> Email. Enter your smtp host and the IM7 email address. the IM7 email address doesn't have to be a real email address.

ok now to the notification tasks.

You will need to create two event queries. One for Windows based servers and one for Linux based servers. go to Devices -> Queries -> All Queries -> Event -> All. Under public Queries, create a new event category and call it something like "Production Servers". Under the production Servers category, create a new query. See the attached screenshot on what to include in your query. Under query description. click on the Devices by Name hyperlink to select all of your linux servers. then save the query. Follow the same template to create the windows servers query.

[Jadrice Toussaint · Accepted solution]

Next on, Create your two notifications tasks. Go to Devices -> Tasks.

Under Notification Tasks, click on create a new Notification Task then select the email notification. type in the email address that is going to receive the alerts in the to: field. fill in the subject line. For message format, if you're not going to receive this alert via a pager or phone, keep that format as Standard. This will give you the maximum details about the alert. Click on Next and then enter a name for your email notification task. Call it Linux Servers Major and Critical Notification Alert or something of that nature. Then under list of queries, select the Linux Serevrs Major and Critical Events <-- This is the qeury you've created earlier. Then under selected Query and Schedule, click on the Schedule link and click on the radio button under Query Driven Tasks: that reads When new device or events meet the query criteria. See the attached screenshot. Hit ok next then save. Your alert query for the linux servers is now ready. Follow the same format for your windows based servers.

If you ever need to add or remove servers, just modify the devices name under the event queries you've created.

Let me know if that helps