Server Management - Systems Insight Manager
1832977 Members
2742 Online
110048 Solutions
New Discussion

Re: Help: eMail notifications not working with HPSIM 4.2 on Win2K3SP1

 

Help: eMail notifications not working with HPSIM 4.2 on Win2K3SP1

Hello

I have just installed HPSIM 4.2 on a Windows 2003 SP1 server (with no firewall activated)

Everything seems to work; only emails notification doesn't work at all; I get the following error:

Sending failed; Could not connect to SMTP host: 172.16.1.3, port: 25; java.net.SocketException: Software caused connection abort: connect

HRPM 1.1 software on the same server also freezes when trying to send email...

I have tested Java 1.4.1-04, 1.4.2-02,1.5.0 but it makes no difference...

Does anybody know something about this? What can I do?

Thanks in advance

Kind regards

Philippe
2 REPLIES 2

Re: Help: eMail notifications not working with HPSIM 4.2 on Win2K3SP1

Hello

Gloups...

Re-reading my post with "no firewall activated" makes me thinking that if the windows 2003 SP1 firewall was not activated, the viruscan 8 enterprise has also a port blocking option... and indeed port 25 was blocked...

So simple... so sorry...

Kind regards

Philippe

Re: Help: eMail notifications not working with HPSIM 4.2 on Win2K3SP1

Closed

see above...