how to set up if a device goes away

[Tom E]

I am trying to get myself to get email if a device goes away, say the polling is incompleted and it has reached a critical state. Can anyone elaborate?

Many thanks in advance.

Tom

[Rob Buxton]

The simplest way is to set up an Event Handling task to e-mail you when a Critical Alert is generated.

This will catch all System Outages as well as Systems being out.

If your unsure of how to procede, the User Guide gives a step by step run through.

But the GUI pretty much guides you through.

[Tom E]

thanks and i was sort of hoping for an example. Appreciate the suggestion.

Tom

[Rob Buxton]

Go to Options / Events /Automatic Event Handling / New Task.

Follow the steps in the GUI
Set the Task Name, Select Severity is Critical, leave the default for Systems if you want all systems, select e-mail and fill in the details and you're done.

Also, under Options / Events /Automatic Event Handling /E-Mail Settings you need to configure HPSIM to know where your e-mail gateway is.