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тАО05-25-2011 12:02 AM
тАО05-25-2011 12:02 AM
HP SIM 6.3 first install failed to database population
The installation failed on step 14: database population. See log file in attachement.
I try with different login stay the same problem.
Help...
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тАО05-25-2011 04:49 AM
тАО05-25-2011 04:49 AM
Re: HP SIM 6.3 first install failed to database population
what's in the logs?
Details can be found in the log files at:
C:\Program Files\HP\Systems Insight Manager\logs
Can you please attach the log mxdomainmgr.0.log from this directory? Are there entries in SQL error log?
Regards
Holger
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тАО05-25-2011 06:20 AM
тАО05-25-2011 06:20 AM
Re: HP SIM 6.3 first install failed to database population
So the mxinitconfig_log4j.log file:
2011-05-25 09:40:50,174 INFO [HPSIM_DEBUG] Database connection test successful for URL: jdbc:jtds:sqlserver://HP-SIM:1433/Insight_v50_0_173533569;loginTimeout=20;domain=HP-SIM;instance=
2011-05-25 09:40:50,174 INFO [HPSIM_DEBUG]
Database Machine:
HP-SIM
2011-05-25 09:40:50,174 INFO [HPSIM_DEBUG]
Database Version:
2011-05-25 09:40:50,174 INFO [HPSIM_DEBUG]
Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (Intel X86)
Apr 2 2010 15:53:02
Copyright (c) Microsoft Corporation
Express Edition on Windows NT 5.2
2011-05-25 09:40:50,174 INFO [HPSIM_DEBUG]
Database Product Name:
Microsoft SQL Server Product Version 10.50.1600
2011-05-25 09:40:50,174 INFO [HPSIM_DEBUG]
Database Driver:
jTDS Type 4 JDBC Driver for MS SQL Server and Sybase 1.2.2
2011-05-25 09:40:50,596 INFO [HPSIM_DEBUG] Database connection test successful for URL: jdbc:jtds:sqlserver://HP-SIM:1433/Insight_v50_0_173533569;loginTimeout=20;domain=HP-SIM;instance=
2011-05-25 09:40:50,596 INFO [HPSIM_DEBUG]
Database Machine:
HP-SIM
2011-05-25 09:40:50,627 INFO [HPSIM_DEBUG]
Database Version:
2011-05-25 09:40:50,627 INFO [HPSIM_DEBUG]
Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (Intel X86)
Apr 2 2010 15:53:02
Copyright (c) Microsoft Corporation
Express Edition on Windows NT 5.2
2011-05-25 09:40:50,627 INFO [HPSIM_DEBUG]
Database Product Name:
Microsoft SQL Server Product Version 10.50.1600
2011-05-25 09:40:50,627 INFO [HPSIM_DEBUG]
Database Driver:
jTDS Type 4 JDBC Driver for MS SQL Server and Sybase 1.2.2
-------------------------------
thank for help.
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тАО05-25-2011 11:46 PM
тАО05-25-2011 11:46 PM
Re: HP SIM 6.3 first install failed to database population
your first log shows that the SIM service failed to start. Is there an entry in the windows eventlog showing a problem?
My first guess would be wrong credentials or missing the access right to start a service.
Jens
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тАО05-26-2011 12:04 AM
тАО05-26-2011 12:04 AM
Re: HP SIM 6.3 first install failed to database population
In application event,
- i have a event 2: "restarting the mxdomainmanager"
- follow of a event 3:
"restart succesfully"
- every one or two minutes.
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тАО05-26-2011 01:30 AM
тАО05-26-2011 01:30 AM
Re: HP SIM 6.3 first install failed to database population
I've had this problem twice (it was with 6.0 and 6.2) on two different servers.
Each time it was an installation on an old under-dimensioned server.
The logs were exactly the same.
I know it won't help you but in the two cases I gave up the installation and asked for a better server (newer + more memory)
Pierre-Marie
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тАО05-26-2011 08:06 AM
тАО05-26-2011 08:06 AM
Re: HP SIM 6.3 first install failed to database population
So my problem is solved.
Thank to all
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тАО05-27-2011 01:04 AM
тАО05-27-2011 01:04 AM