short name to FQD question

[Sean Murray_1]

Hi.
I have all my systems showing up as the short name, or ip in cases were DNS problems.
I want to see all the monitored devices in my tables with their FQD name.
Do I need to export them all to hosts file, then modify the file?
Or is there an easier way by changing a setting within SIM (all I saw as the system link setting which did nothing) and doing a collection, identify, or changing a setting on the monitored devices?
Thanks,
Sean

[Rob Buxton]

Or resolve the DNS issues.
HPSIM needs both forward and reverse DNS lookups to be functioning correctly.

It's not a bad idea to have your DNS consistent.

[Sean Murray_1]

90% are fine within DNS.
But, what procedure has to be done for them to be shown as their full name in the tables?
Do I need to rediscover them all, or will they update themselves?

[jim goodman]

Did you try Options-->Security-->System Link Configuration then select use the "systems full DNS name"

If your DNS is correct and consistent this should work.

- Jim

[Sean Murray_1]

Yes, I changed that setting. But items still showing in tables with short name.

If I click each server, it does see the DNS name on the indentity page. But still shows the preferred system name as the short name.

I am sure I am missing doing something, but it is driving me nuts as I keep looking everywhere.

And I don't have the properties locked to prevent anything from changing the name.

[Scott_278]

I don't know any way to change the name to the FQDN after it has been discovered. However if you run a manual discovery and using the FQDN, it should display the name fully-qualified.

[Rob Buxton]

If the DNS was not correctly configured at the Servers Discovery then it will be identified by its IP Address.

Correct the DNS and just Re-Identify the Server, it should now show the name, or the next scheduled run of the Discovery process will update it.

You can override the name setting in HPSIM by setting the properties of the device and flagging the Discovery Process not to change the details.