My SIM 5.0 install was working fine yesterday. but now When I try to sign in, I get a sign in failure and the address URL ends up being. https://crux:50000/j_security_check
I can't find any flags in the windows logs on the SIM server or Dbase Server that give me any clues.
I seem to be seeing the same or similar issue today, although this is a new SIM box that was just brought up in a new building on Wednesday and, as far as I know, no one has accessed it since. The box WAS working last week when it was in my office though. I don't seem to ever get an error - or I haven't waited long enough. I'm stuck at the login screen.
Not sure what this was still, but after a "mxstop" and a "mxstart" everything started working again. This may also have been related to how I specified my Windows login account on the SIM login page. I believe I had been entering id, password, and domain earlier. Now logging in with "domain\id" in the id field and leaving the domain field blank seems to work.
My SIM 5.0 was also working fine before december 16th. But, now I cant't log in, because of the same sign-in failure. HP system Management Homepage still allows me to log in.
I have:
* Cleared Internet explorers cache, history, etc.. * Used mxstop/mxstart * Tryed username format: domain\username * Browsed https://hostname:50000 by typing it directly in the address bar
I haven't found anything, that could help to solve the problem from Windows- or SIM-logs. More Ideas?
I'm having the same problem with SIM 5.0 with the hotfix (2.0) applied: We cannot log into SIM with the same symptoms described above. We've tried the suggested fixes:
* Cleared Internet explorers cache, history, etc.. * Used mxstop/mxstart * Tryed username format: domain\username * Browsed https://hostname:50000 by typing it directly in the address bar
No dice.
Just wanted to add my voice to this problem.
[We had a similar problem before when we had changed the administrator password (from what is was when SIM was installed) but we've not changed the password and have changed the SIM configuration to not use this account.]
We're another site with the same problem. Started about the same time and initially thought it might have been that week's MS patches but after uninstalling those the problem still persists. Tried reinstalling the SP2 release over the top of SIM 5 but that hasn't helped either. Email notifications have stopped too although I can log on to the Management console locally and confirm the IDs set up on the box. It looks like it might have something to do with cross domain authentication - but that's just a guess.
I have the same issue with SIM 5.0 and W2K3 server. I initally thought this was a database issue and found the SIM database have consumed 40GB of disk space on the SQL box however changing the DB recovery model to simple and flushing the transaction log file fixed the disk space issue but not the sign-in error. I have also noticed the process 'mxdomainmgr.exe' is using high amounts of memory. After the SIM server is rebooted all is good for a few days then the console slows down and eventually the sign-in error returns.
I'm now waiting for SIM SP3 (I've heard this is due in about 2 weeks).
We have the same problem. Just before this problem we had another. When automatic event handle task couldn't be created from some accounts. Other accounts where able. All had same rights.
I gave up and completely reinstalled SIM Sp2. Worked fine for three weeks until yesterday - ALL my systems have vanished! (Just trolling the forum for other instances of this but had to check this thread to see if anyone had found a solution yet)
We ended up having to completely uninstall SIM, remove folders under program files, delete the database from MSDE (using SQL tools), and then reinstall (we reinstalled the sp3 version since we were going thru all this.) nothing else we (the HP support pro and I) tried would fix this sign on failure issue.
