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Tape Library Door Open Generates Critical Alert!

 
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Alexander Glass
Advisor

Tape Library Door Open Generates Critical Alert!

This is really annoying... whenever we open the Compaq tape library, SIM generates a critical event. I would like to somehow prevent this event from being sent. Any advice?

Running SIM 4.2SP2.

Thanks!
4 REPLIES 4
Alfredo Soares
Frequent Advisor
Solution

Re: Tape Library Door Open Generates Critical Alert!

Hi,

One possible solution: On SIM server go to "Options->Events->SNMP Trap Settings...", then choose cpqscsi.mib in MIB Name and cpqTape3LibraryDoorOpen in Trap Name and choose NO on Enable Trap Handling (or change the severety of the event to what you want).

Hope this helps

Rgds

Alfredo
jim goodman
Trusted Contributor

Re: Tape Library Door Open Generates Critical Alert!

That is exactly what most of my customers do.

- Jim
Alexander Glass
Advisor

Re: Tape Library Door Open Generates Critical Alert!

Thanks guys... I actually figured it out myself a couple of hours after I posted the question.
Alexander Glass
Advisor

Re: Tape Library Door Open Generates Critical Alert!

Thread closed. Thanks.