Trusting of HPSIM on agent.

[AndriusZ]

On one my server W2003 SP1, I can not setup trusting with certificates.
No IP binding is, no IP resrictions, SIM server's certificate imported, trusting mode- certificate. I have the same configuration on multiple servers, but with this one is problem.
I can not login from HPSIM page or from remote. The server does not authorize SIM's certificate. It asks me to authorize with local users. Even if I enter local user, it still ask me for authorization (no authorization error page displayed !).
It is possible to login only from local console. In local logs I see "login successful".
I have tried multiple times to reinstall PSP, deleted c:\hp folder, but have the same situation. No remote trusting and access possible.

[Rich Purvis]

If you are using the latest HPSIM, I think the newest one with the SSH fixes is 4.2 sp2, you can use an option called "Configure or Repair Agent Settings" - it can fix trust issues.

-Rich

[AndriusZ]

I'm using latest version HPSIM on Linux SUSE SLES9 and do not use SSH for servers management.

[Darrin Rawls]

I wonder if it isn't a naming issue. From your posting, it looks like you have a Linux version of SIM and are trying to get a trust to a Windows box (i.e. the c:\ references). Is that true?

For the certificates, they are default trying to use the hostname for that server. Try adding to your HOST file on the linux CMS first the name of that one server (hostname/IP pair). Then go back into SIM, Run the Identification task on that one server, then see if the trust doesn't work. If it does, then you have a DNS issue most probably with that one server.

If not, will need to think on it....

-Darrin

[AndriusZ]

Yes, I have Linux version of SIM and try to get a trust with Windows server.
Both hosts have A records in my local DNS zone. SIM server has A record and alias CNAME. Certificate of SIM host is CNAME name. On others my Windows servers are everethyng ok, only on this- not. In browser status bar, I see that SIM make secure connection with some SIDs, when I move mouse over host name link in systems list page.
Might it be not SIM problem ? Because, I can not login remotely with local authentication to the HP mgm page like on this host with Domain\administrator credentials. Mgm page do not display error page (bad auhtentication) not redirect to correct page.