VCRM catalog empty.

[GID]

Hi and thanks,

I have SMH 3.0.1.73 and VCRM 2.2.1.830 but in the last update VCRM catalog always is empty, form SIM is the same. I rescaned, rebiult, updatde HP, deleled catalog.xml file but it isn't work. The others server and VCA work fine.

Some idea, thanks again.

[Predator]

Hi,

Please check the vcrm repository is configured to the correct folder where the components are placed.
If yes then check in the repository folder for .mnf files are created for each components in the repository

Thanks
Predator

[GID]

they are right, mnf files and repository settings. Some idea more.
Is good idea delete all the repository and updtade with HP.com again? Does it add all the components again if it is empty?

Thanks.

[Predator]

Can you post a screenshot of the repository folder contents.

Thnx
Predator

[GID]

It has 3.243 files. I attached the last files and PSP.

[Predator]

Hi,

I checked the screenshot, everything seems to be fine in that.
Try restart HPVCRM service once.

Thnx
Predator

[GID]

Already I restarted VCRM and all the server several times, and rescan catalog ......

[GID]

I send you three screens. I hope that it helps us.

1- HP VCRM with add PSP

Thanks

[GID]

2. HP VCRM with calalog empty, no components to see, delete, etc...

[GID]

3. HP SIM with catalog empty.

Thanks.

[Rich Purvis]

Are you sure you have a system configured to use that VCRM? If you do not have a system running VCA pointing to that repository for use the VCRM will not populate . . . at least that was how it used to work, it may have changed recently.

-Rich

[GID]

I have 4 servers pointing, before it worked fine but in the last updates, SMH 3.0.1.73 and VCRM 2.2.1.830, it began to fail.
Some idea more.

Thanks.

[TechGuru]

GID,

1) check VCRM log page for any error messages,

2)
a) Stop VCRM service,
b) Move psp*.exe files outside VCRM repository folder
c) Start VCRM service.

[pmlb]

Hi GID,

In the VCR HP SIM window (screen #3) click on the "Last update" link (left above the VCRM table). It may help.

Pierre-Marie

[GID]

I tried all, but finally unistall and install VCRM fixed the problem.
Thanks for your help.