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DL360 GEN10 after SPP 2022.09.01.00 install fans stuck at 28-30% (latest BIOS, latest iLO)

 
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Bartek_Patron
Occasional Advisor

DL360 GEN10 after SPP 2022.09.01.00 install fans stuck at 28-30% (latest BIOS, latest iLO)

Hi

So I have DL360 GEN10 which I updated yesteday using latest SPP 2022.09.01.00.

System BIOS ROM is: U32 v2.68 (07/14/2022) - installed yesterday

Redundant System ROM is: U32 v2.66 (05/17/2022)

iLO is: 2.72 from release date

Server is rack mounted in air conditioned room.

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Above settings have been kept all the time. Nothing changed except installing latest SPP yesterday. All fans were alwyat at 16% which I manually set.

I tried to reset iLO and turn off the server. Problem still persist. Any tips?

2 REPLIES 2
Bartek_Patron
Occasional Advisor
Solution

Re: DL360 GEN10 after SPP 2022.09.01.00 install fans stuck at 28-30% (latest BIOS, latest

Update:

Problem solved. I set up a case and the technician suggested shutting down the server, disconnecting the power cables and waiting a few minutes. The so-called cold boot.

After reconnecting everything, the cooling works as before - 12%-16%.

Thank you.

Sunitha_Mod
Moderator

Re: DL360 GEN10 after SPP 2022.09.01.00 install fans stuck at 28-30% (latest BIOS, latest

Hello @Bartek_Patron

Perfect! We are glad to know the problem has been resolved and we appreciate you for keeping us updated. 

Thanks,
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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