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12-08-2022 09:46 AM - last edited on 12-18-2022 05:40 PM by support_s
12-08-2022 09:46 AM - last edited on 12-18-2022 05:40 PM by support_s
HPE Warranty Check tool gone!?
What happened to the HPE Warranty Check tool/website which was public facing and allowed us to check warranties on multiple servers at the same time? I am now redirected to the HPE Support website that requires that I login. We need this to check warranty status on HPE servers for multiple clients. This was the old link I believe... Warranty Check
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12-08-2022 10:47 AM
12-08-2022 10:47 AM
Query: HPE Warranty Check tool gone!?
System recommended content:
1. HPE Support Center Help | Warranty check
2. HPE Support Center Help | Warranty check overview
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12-08-2022 11:18 AM
12-08-2022 11:18 AM
Re: Query: HPE Warranty Check tool gone!?
This is not the tool I'm looking for. The link(s) provided require me to sign in with my HPE profile and then add products to my account to check warranty status/type. We need the previous publuc facing HPE warranry check tool that did NOT require a sign-in and allowed you to check multiple server warranties by just providing the part no./serial no. This is needed to check warranties for our clients who have purchased HPE servers, etc through us.
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12-08-2022 10:11 PM
12-08-2022 10:11 PM
Re: Query: HPE Warranty Check tool gone!?
The new Warranty Check does not provide any detail information on the server and SLA.
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12-09-2022 07:28 AM
12-09-2022 07:28 AM
Re: Query: HPE Warranty Check tool gone!?
I also get directed to a login. Will there be an option to search warranties, without logging in, as before?
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12-09-2022 10:30 AM
12-09-2022 10:30 AM
Re: HPE Warranty Check tool gone!?
Hello,
You may try this link and see if it helps.
Regards,
Views expressed herein are my personal opinion and are not the views of HPE
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12-09-2022 10:44 AM
12-09-2022 10:44 AM
Re: HPE Warranty Check tool gone!?
No, that link still wants me to sign in to see warranty.
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12-09-2022 11:42 AM
12-09-2022 11:42 AM
Re: HPE Warranty Check tool gone!?
We need the old web page back where you could lookup HPE warranty status without having to login to the HPE portal.
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12-12-2022 05:08 AM
12-12-2022 05:08 AM
Re: HPE Warranty Check tool gone!?
I agree! The old warranty check that didn't require a login was much better.
The new one does not even provide the info needed (isn't showing warranty status at all, only product number and name).
It was displayed in the old tool on the serial that I've checked last week.
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12-13-2022 08:16 AM
12-13-2022 08:16 AM
Re: HPE Warranty Check tool gone!?
How do we get the information now? The create an account and check does not seem to work.