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HPE Warranty Check tool gone!?

 
ACT-IT
Senior Member

HPE Warranty Check tool gone!?

What happened to the HPE Warranty Check tool/website which was public facing and allowed us to check warranties on multiple servers at the same time?  I am now redirected to the HPE Support website that requires that I login. We need this to check warranty status on HPE servers for multiple clients.  This was the old link I believe... Warranty Check

67 REPLIES 67
support_s
System Recommended

Query: HPE Warranty Check tool gone!?

System recommended content:

1. HPE Support Center Help | Warranty check

2. HPE Support Center Help | Warranty check overview

 

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ACT-IT
Senior Member

Re: Query: HPE Warranty Check tool gone!?

This is not the tool I'm looking for. The link(s) provided require me to sign in with my HPE profile and then add products to my account to check warranty status/type. We need the previous publuc facing HPE warranry check tool that did NOT require a sign-in and allowed you to check multiple server warranties by just providing the part no./serial no. This is needed to check warranties for our clients who have purchased HPE servers, etc through us. 

 

KooPY
Occasional Advisor

Re: Query: HPE Warranty Check tool gone!?

The new Warranty Check does not provide any detail information on the server and  SLA.

pdonner88
Visitor

Re: Query: HPE Warranty Check tool gone!?

I also get directed to a login.  Will there be an option to search warranties, without logging in, as before?

TVVJ
HPE Pro

Re: HPE Warranty Check tool gone!?

Hello,

You may try this link and see if it helps.

Regards,

I work for HPE
Views expressed herein are my personal opinion and are not the views of HPE

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pdonner88
Visitor

Re: HPE Warranty Check tool gone!?

No, that link still wants me to sign in to see warranty.

ACT-IT
Senior Member

Re: HPE Warranty Check tool gone!?

We need the old web page back where you could lookup HPE warranty status without having to login to the HPE portal.

MattNL
Frequent Visitor

Re: HPE Warranty Check tool gone!?

I agree! The old warranty check that didn't require a login was much better.

The new one does not even provide the info needed (isn't showing warranty status at all, only product number and name).

It was displayed in the old tool on the serial that I've checked last week.

Schmautz
Regular Visitor

Re: HPE Warranty Check tool gone!?

How do we get the information now?  The create an account and check does not seem to work.