HPE Warranty Check tool gone!?

[ACT-IT]

What happened to the HPE Warranty Check tool/website which was public facing and allowed us to check warranties on multiple servers at the same time?  I am now redirected to the HPE Support website that requires that I login. We need this to check warranty status on HPE servers for multiple clients.  This was the old link I believe... Warranty CheckModerator[Updated the link. Please visit https://support.hpe.com/connect/s/  to find the latest info ]

[support_s]

System recommended content:

1. HPE Support Center Help | Warranty check

2. HPE Support Center Help | Warranty check overview

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[ACT-IT]

This is not the tool I'm looking for. The link(s) provided require me to sign in with my HPE profile and then add products to my account to check warranty status/type. We need the previous publuc facing HPE warranry check tool that did NOT require a sign-in and allowed you to check multiple server warranties by just providing the part no./serial no. This is needed to check warranties for our clients who have purchased HPE servers, etc through us. 

[KooPY]

The new Warranty Check does not provide any detail information on the server and  SLA.

[pdonner88]

I also get directed to a login.  Will there be an option to search warranties, without logging in, as before?

[TVVJ]

Hello,

You may try this link  and see if it helps.Moderator [above link is no longer valid, please visit https://support.hpe.com/connect/s/  to find the latest info ]

Regards,

[pdonner88]

No, that link still wants me to sign in to see warranty.

[ACT-IT]

We need the old web page back where you could lookup HPE warranty status without having to login to the HPE portal.

[MattNL]

I agree! The old warranty check that didn't require a login was much better.

The new one does not even provide the info needed (isn't showing warranty status at all, only product number and name).

It was displayed in the old tool on the serial that I've checked last week.

[Schmautz]

How do we get the information now?  The create an account and check does not seem to work.  

[techin]

Use this link and select contract and warranties to report about the issue:

https://support.hpe.com/connect/s/sitesupport?language=en_US

[ManBha]

Hello,

Yes, please use the below link.

https://support.hpe.com/connect/s/?language=en_US

Thanks.

[ACT-IT]

That link is useless. Again, we need the tool/webpage that allowed us to check warranty status without logging in or registering the device under our company name (we are a reseller and HPE partner).  Bring back the old link please!!!

[ManBha]

Hello,

We will share this feedback.

Thanks.

[Nick_D]

I agree with the original poster, please resolve this HPE....we need access to the Warranty Check tool.

[ryanavarisource]

If you login to the site (which is lame, btw that they turned this inward facing) you can circumvent by opening a new tab on the same browser and follow this link https://support.hpe.com/hpsc/wc/public/find 

[KooPY]

Yes, the old warranty check page is back. Hooray !!!

[ACT-IT]

@ryanavarisource  Yes, that works! I agree, it's a lame workaround but at least we can acces it....for now. 

[ryanavarisource]

@ACT-IT  happy to help.  We sell a ton of compute servers (we know hardware) and spend way too much time in HPE's buggy systems so if you ever need anything hit me up.  

[belminkrlicevic]

https://support.hpe.com/connect/s/warrantycheck Moderator[Updated the link. Please visit https://support.hpe.com/connect/s/  to find the latest info ]

[TQ12]

I need a ton of used compute servers XD

[TQ12]

Attention!
They will retire the warranty check site on February 28, 2023 !!!

https://support.hpe.com/connect/s/warrantycheck Moderator[Updated the link. Please visit https://support.hpe.com/connect/s/  to find the latest info ]

HPE warranty check site retirement info

[Soulrebel]

useless..

[shawnhenson]

Why HP?  Why do we have to jump through hoops to check a SIMPLE warranty ?   This looks like cisco now. jump through hoops , do this,, do that just to get a simple answer.

Man  Dell's have gotten easier to deal with now.

[ryanavarisource]

The only upside is that HPE doesn't steal your customers and take them direct like Dell does.