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HPE Warranty Check tool gone!?

 
techin
Super Advisor

Re: HPE Warranty Check tool gone!?

Use this link and select contract and warranties to report about the issue:

https://support.hpe.com/connect/s/sitesupport?language=en_US

ManBha
HPE Pro

Re: HPE Warranty Check tool gone!?

Hello,

 

Yes, please use the below link.

https://support.hpe.com/connect/s/?language=en_US

 

Thanks.

I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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ACT-IT
Senior Member

Re: HPE Warranty Check tool gone!?

That link is useless. Again, we need the tool/webpage that allowed us to check warranty status without logging in or registering the device under our company name (we are a reseller and HPE partner).  Bring back the old link please!!!

ManBha
HPE Pro

Re: HPE Warranty Check tool gone!?

Hello,

 

We will share this feedback.

 

Thanks.

I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

Accept or Kudo

Nick_D
Visitor

Re: HPE Warranty Check tool gone!?

I agree with the original poster, please resolve this HPE....we need access to the Warranty Check tool.

ryanavarisource
Advisor

Re: HPE Warranty Check tool gone!?

If you login to the site (which is lame, btw that they turned this inward facing) you can circumvent by opening a new tab on the same browser and follow this link https://support.hpe.com/hpsc/wc/public/find 

KooPY
Occasional Advisor

Re: HPE Warranty Check tool gone!?

Yes, the old warranty check page is back. Hooray !!!

ACT-IT
Senior Member

Re: HPE Warranty Check tool gone!?

@ryanavarisource  Yes, that works! I agree, it's a lame workaround but at least we can acces it....for now. 

ryanavarisource
Advisor

Re: HPE Warranty Check tool gone!?

@ACT-IT  happy to help.  We sell a ton of compute servers (we know hardware) and spend way too much time in HPE's buggy systems so if you ever need anything hit me up.  

belminkrlicevic
Occasional Visitor

Re: HPE Warranty Check tool gone!?