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тАО10-14-2008 12:04 AM
тАО10-14-2008 12:04 AM
Error 4027: Device timeout - Data Protector Express 3.50-sp2
Summary
Error
Error 4027: Device timeout
Objects
Backup Job
Home\Admin\Backup enor01ts01
Tape Device
ENOR01TS01\Devices\HP C7438A (Serial Number HU10740BVH)
Description
A timeout occurred while communicating with the device. Please check the device and connections.
The device is:
Hewlett Packard DAT72 USB drive
Any ideas???
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тАО10-15-2008 07:09 AM
тАО10-15-2008 07:09 AM
Re: Error 4027: Device timeout - Data Protector Express 3.50-sp2
If I've put this post in the wrong forum , could a moderator please move it to the right one??
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тАО11-06-2008 08:01 AM
тАО11-06-2008 08:01 AM
Re: Error 4027: Device timeout - Data Protector Express 3.50-sp2
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тАО05-31-2016 10:08 PM
тАО05-31-2016 10:08 PM
Re: Error 4027: Device timeout - Data Protector Express 3.50-sp2
Hi all,
I found the solution for this matter, but i am not sure this is the proper way.
I just edited config/dpdevice.ini and increase the timeout default settings.
[class.scsi]
disableSecurityProtocol=Yes
timeoutImmediate=600000 ; immediate commands (30 sec)
timeoutCommand=600000 ; general i/o commands (1 min)
timeoutShortMove=600000 ; short move commands (10 min)
timeoutLongMove=1200000 ; long move commands (20 min)
timeoutLongErase=14400000 ; long erase commands (4 hours)
maxCommandRetry=10 ; number of times a command will be
; retried when a bus error is detected
It running successfully.