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How to remove plastic casing from Ultrium 6250 half-height external drive

 
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Occasional Contributor

How to remove plastic casing from Ultrium 6250 half-height external drive

Hi

It looks like the tape did not load properly when inserted (backup software says no tape present), but it won't unload. The "drive" LED is on.

Drive is out of warranty.

Looks like I need to try the "manual unload" procedure, but all the guides I can find start with the plastic casing removed, and Google won't show me to remove said casing. I have removed the single screw and rubber "feet/buffers" in the hope that Something Would Be Revealed but no such luck.

Can someone please advise the secret trick to safely removing the plastic casing?

Thanks, Ian

8 REPLIES 8
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Frequent Visitor

Re: How to remove plastic casing from Ultrium 6250 half-height external drive

Hi iandoug!

Near rubber dampers, on a plastic case inside the latch.

You need to gently press on the case and the latches will unhook ...

If u need photos, I can take a photo when I'm at work.

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Occasional Contributor

Re: How to remove plastic casing from Ultrium 6250 half-height external drive

Hi TheMoloko

Thanks, if you could post a photo that would be great. I did remove the rubber dampers in the hope of getting a clue, but coulld still not figure it out.

Thanks, Ian

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Solution

Re: How to remove plastic casing from Ultrium 6250 half-height external drive

Hpe Ultrium 30750 removing plastic case

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Occasional Contributor

Re: How to remove plastic casing from Ultrium 6250 half-height external drive

Hi TheMoloko

Thanks, got the top part off.

I'm trying to follow this procedure which also requires the bottom cover off ... I assume I need to remove the two screws on the bottom under the sticker?

And then lever the plastic tabs on the side?

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=kc0114279en_us

Thanks, Ian

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Frequent Visitor

Re: How to remove plastic casing from Ultrium 6250 half-height external drive

I do not know.....

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Occasional Contributor

Re: How to remove plastic casing from Ultrium 6250 half-height external drive

Okay, I figured out how to release the two retaining clips and slide the drive out.

But it doesn't look like the one in these instructions

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=kc0114279en_us

There is no thumbwheel visible. I suppose I could try just turning the motor spindle underneath but they are quite pedantic about using the thumbwheel to release, and then eject...

Will see if Google can find any other guides or maybe some other kind person will post some tips.

Thanks for your help.

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Occasional Contributor

Re: How to remove plastic casing from Ultrium 6250 half-height external drive

https://www.youtube.com/watch?v=MZD6qC2AQSk

Except I needed a number 9 Torx not number 10.

Tape recovered, now to re-assemble and see if drive still works and if tape is okay.

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Frequent Visitor

Re: How to remove plastic casing from Ultrium 6250 half-height external drive

Nice Job!