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08-20-2024 08:06 AM - last edited on 08-23-2024 01:53 AM by support_s
08-20-2024 08:06 AM - last edited on 08-23-2024 01:53 AM by support_s
I am currently working with HP support to determine what drive enclosure is associated with a StoreOnce base server. They have provided me a list using the warranty serial number versus the labeled serial number.
I tried searching on the HP support website, but can't locate the information. Has anyone else experienced the samething?
Thanks
Pete
Solved! Go to Solution.
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08-21-2024 06:04 AM - last edited on 08-21-2024 10:42 PM by Sunitha_Mod
08-21-2024 06:04 AM - last edited on 08-21-2024 10:42 PM by Sunitha_Mod
Re: Associated enclosure labeled serial number with warranty serial number
[Moderator edit: Erased the confidential info.]
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08-22-2024 07:53 AM
08-22-2024 07:53 AM
Re: Associated enclosure labeled serial number with warranty serial number
Hello J0hnB0y, Good day ,
- Selected Warranty tools from the main menu
- Ran Check Auto Repair actions .
- The above steps will fix from console, since you have already logged a case engineer will log in to cli Repair.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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08-22-2024 08:09 AM - last edited on 08-26-2024 03:47 AM by Sunitha_Mod
08-22-2024 08:09 AM - last edited on 08-26-2024 03:47 AM by Sunitha_Mod
Re: Associated enclosure labeled serial number with warranty serial number
@Mohammed_I So is this warranty repair tool executed from the browser access or cli ?
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08-26-2024 04:28 AM
08-26-2024 04:28 AM
SolutionHi J0hnB0y , Good day , warranty repair tool executed from cli .
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]