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Cannot connect to Web interface from a different subnet

 
ECSB
Occasional Visitor

‎02-25-2013 02:02 PM

‎02-25-2013 02:02 PM

Cannot connect to Web interface from a different subnet

Hi Everyone,

 

Since we upgraded to new switches 4500G and 4800G's I can no longer connect to the web login through my browser.

In the past I would just enter the IP of the switch and I would get connected to the web user login screen.

 

Does anyone know how to configure these switches to allow me to login to them from a remote site?

If I am in the same building and same subnet as the switch I can login with my browser but at another subnet I cannot.

 

LP

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2 REPLIES 2
LorenzoCastro
Frequent Advisor

‎02-26-2013 08:18 PM

‎02-26-2013 08:18 PM

Re: Cannot connect to Web interface from a different subnet

Hello, can you ping the device from the remote subnet?  If not, try adding a default gateway.

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ECSB
Occasional Visitor

‎03-04-2013 11:21 AM

‎03-04-2013 11:21 AM

Re: Cannot connect to Web interface from a different subnet

You are right I cannot ping the devices.  Through the web console I do not see an option to enter a gateway address.

It looks like I will need to go to the remote site and with a laptop plug into the console port to configure it.  Or do you know a different way? 

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